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  • Avoid using all capital letters. IT LOOKS LIKE YOU'RE SHOUTING! Plus it's difficult to read. Use it only to emphasize the odd word.
  • Try not to criticise another user's grammar or spelling.
  • Don't pick on or bully another user.
  • Don't attack another forum or encourage others to do so - if you have a problem with any thread, post or user please use the Report abuse option and provide us with details.
  • Welcome and help the newbie (a term used for new users who may not understand forums the way you do) and don't assume that every newbie is a troll.
  • If you suspect a troll, the best thing to do is not respond in any way. Without your attention, they will soon get bored and their threads will disappear off the page. Please report them to us by clicking on 'Report abuse' next to the offending post.
  • When you talk, the tone of your voice conveys great meaning. To add personality and humour to your messages, use emoticons or smileys.
  • Keep your written communications to the point. Few people like reading text on a computer screen for too long at a time. To keep messages short, use some abbreviations but avoid full text speak as this can be difficult to read.
  • Remember that anything you post is a public comment. You never know who's reading it or who may copy it and spread it around. It could come back to haunt you so be careful how much personal information you give away.
  • Don't post PMs (personal messages) in the public forums. This can cause upset and disruption to the forums.
  • Stick to the topic when posting a message. Don't post unrelated comments, or worse, advertisements. Sometimes you might offend someone unintentionally but be prepared to receive an angry message. To contain the heat, the best response usually is no response at all or a heartfelt apology.
  • If you post a message with the sole purpose of winding others up, this is called flaming. If you are flamed and you attack back, you will spark a flame war.
  • When posting, make sure that the subject line accurately describes what the message is about.
  • A swear filter is in place to block out offensive words, don't purposely swear using methods to get around this.
  • If you don't enjoy the topic of the thread, close it and open another or start your own but don't leave a rude post.
  • Do not ask TES members for their phone number or address.
  • Remember other users are human beings with feelings and emotions so think before you type.

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