Administration Support Officer

Administration Support Officer


St Joseph’s Flexible Learning Centre in Alice Springs


School Network St Joseph’s Catholic FLC, Alice Springs, EREA, Youth+


Northern Territory CEO


Hours of Duty

Immediate commencement. This position is a full time position however applications for part time positions will also be considered.


Reports To Head of Campus, Director, Youth+


Band/Wage Scale As per award (Catholic Schools Northern Territory Collective Enterprise Agreement 2011)


Reference ASFLC/ASO/1013




Youth+ is an initiative of Edmund Rice Education Australia. The Flexible Learning Centres (FLCs) offer a full-time and multiyear secondary education program for young people who have disengaged from mainstream schooling. Young people typically express a broad range ofcomplex education and social needs and the FLCs respond with a variety of flexible and innovative teaching and learning practices including vocational planning and the development of social connectedness.


The purpose of a Flexible Learning Centre is to provide young people with a varied and holistic set of learning experiences which enable them to identify and pursue an individual transition to adulthood, employment, further education and training and social connectedness. Young people include indigenous and non-indigenous young people who are disengaged from mainstream education for a range of reasons and may include:


  • Young people who have had contact with the juvenile justice system;
  • Young people in the care of the Department of Child Safety;
  • Young people with a history of trauma;
  • Young people with a history of extended periods of unexplained absences from school
  • Young people who are highly mobile;
  • Young people who may have mental health and wellbeing concerns
  • Young people who have been excluded or repeatedly suspended from school;
  • Young people who are school refusers
  • Young people who are homeless;
  • Young people who are young parents;
  • Young people with a generational history of early school leaving and/or unemployment


See - Publications for further information.


Please note that the Youth Plus website is currently under development and not all information areas have been completed.




  • Previous experience in administrative roles.
  • The applicant may have relevant qualifications
  • The employee should possess or be eligible for a Working With Children Clearance Notice and Ochre Card


Key Characteristics:


The employee in this position is required to demonstrate competency involving supported as well as self directed application of administrative functions.


Skills and Knowledge:


  • Demonstrated skills and knowledge in administrative skills.
  • Demonstrated capacity to work effectively as a member of a multidisciplinary team.
  • Demonstrated ability to work collaboratively and establish and maintain professional relationships with all stakeholders
  • Demonstrated capacity to provide a welcoming and supportive environment for young people and families


Primary Role Description:


This position will:


  • Develop and maintain administrative processes which support the efficient and compliant operation of the FLC.
  • Take responsibility for ensuring all administrative functions and compliance are completed in a timely and accurate manner.
  • Be supported by the Senior Administration Officer and Head of Campus team member in this responsibility.
  • Work collaboratively with staff to provide a safe, conducive work environment for staff and young people.
  • Support staff in providing activities/programs for young people
  • Operate within the context of Youth+ Policies and Procedures


Duties and Responsibilities:


Typical duties and responsibilities include but are not restricted to:


  • Supporting young people and front of house operation
  • Commitment to working under four principles of operation: Respect, Safe and Legal, Honesty and Participation. The principles establish a “common ground” among staff, young people and families, and are the means to resolve conflict, negotiate learning, recognise rights,responsibilities and consequences are modelled and explored, both within the group and individually
  • Respond to enquiries from staff, young people, parents, youth hub members, partner members, the general public and address issues in accordance with the FLC procedures.
  • Provide a welcoming and supportive environment for young people and families
  • Provide a welcoming environment for visiting consultants
  • Support young people with tasks such as travel passes, making phone calls, etc
  • Manage the safe environment of the front of house/school seeking assistance from teaching/youth work staff as required. 


Referral and Enrolment Processes and Young Person data entry


  • Ensure referral and enquiry information is recorded and provide reports as required on referral data to assist in the strategic planning of the school development.
  • Maintain young person records including database entry.
  • Develop systems to provide accurate young person information is available for outings/camps etc
  • Manage accountability and records for confidentiality of information forms, permission forms, authority to administer medication etc.
  • Responsibility to organise student ID cards, yearly travel passes for young people.


Financial Responsibility


  • Provide assistance for the financial management of the Centre including:
  • Arrange purchasing of materials and requisites for school
  • Work with the finance support staff to ensure payment of invoices, mastercard reconciliations and petty cash reconciliations.
  • Support the organisation of the resources of the Centre including yearly stocktaking, maintaining registers and asset audits.


Developing and maintaining administrative processes:


  • Maintains appropriate records and prepares reports as required by the Head of Campus.
  • Compile and complete statistical, census and other returns as required by EREA, Government, CEO and other bodies.
  • Maintain communication and correspondence between Centre and other individuals and organisations
  • Maintain staff records including Working with Children checks, staff licences, leave applications and fortnightly timesheets.
  • In consultation with the team produce regular newsletters for families
  • Keep minutes of weekly staff meetings and distribute to staff
  • Support staff in preparation of school activities e.g. outings, special events
  • Support staff in preparation of teaching materials
  • Carries out duties and tasks that may be reasonably assigned by the Head of Campus, Director from time to time.


Application Process:

Youth+ supports the rights of children and young people and is committed to providing a safe and supportive environment directed at ensuring their safety and wellbeing. All applicants for these positions will be subject to EREA screening procedures.


Applications should be forwarded to by 18 October 2013 and need to include:


  • A response to the selection criteria (listed below)
  • A resume outlining previous experience and skills
  • Two referees (including contact details). Please include a referee from current or most recent place of employment.


Please contact Michelle Murray on 0448 335 411 or for further queries.


Selection Criteria:


SC1: Experience in developing and maintaining administrative processes which support t efficient and compliant operations.


SC2: Commitment to working under four principles of operation: Respect, Safe and Legal, Honesty and Participation. The principles establish a “common ground” among staff, young people and families, where the means to resolve conflict, negotiate learning, recognise rights and responsibilities are modelled and explored, both within the group and individually.


SC3: Good interpersonal skills in the context of relating to team members, young people and parents/caregivers.


SC4: Current or eligibility for a Positive Notice Working with Children Check.


Foundation Statement:


Youth+ seeks to respond to the needs of young people disenfranchised and disengaged from education. They provide a place and an opportunity to re-engage in a suitable, flexible learning environment. Flexible Learning Centres seek to build honest and authentic relationships with young people, their families and communities, supporting and celebrating the uniqueness and dignity of each person.


Flexible Learning Centres are guided by the vision of Edmund Rice about the empowering service of education, to achieve personal and community liberation through educational experiences that enable transformation. 


Strategic Values:


Within our radical, social and ecological justice framework, Flexible Learning Centres are intentional learning communities that articulate the following core values through authenticity and integrity and are expressed through the life journey of its members.




Safety within our environment is liberating, holistic and implicit in all aspects of community life. This includes non violence, peaceful resolution of conflict, celebration of diversity, freedom from judgement, security to take emotional and intellectual risks.




Relationships are formed on shared common ground with compassion and love, respecting and celebrating the individual. We embrace the connectedness of complex and authentic relationships within diverse communities.




Our dynamic communities seek to be life giving environments where the dignity of all is honoured. Our communities are multi dimensional spaces for the liberating power of learning and engaging together.




We walk together on journeys of individual and community transformation. We are sustained by and celebrate our commitment to hope, optimism and a belief in the possible.




Eco-justice calls us to enact our responsibility to the interconnectedness, sacredness and dignity of all creation.


Closing Date: 18th October 2013


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