Client Relationship Manager – VIC

Client Relationship Manager

The Outdoor Education Group, Eildon


• Full-Time (on-going) 
• Vehicle package 
• Based in Melbourne or Eildon


The Outdoor Education Group (OEG) is an independent ‘not for profit’ organisation providing outdoor experiences since 1984. We are one of Australia’s largest, most respected, and experienced organisations in the outdoors. Our mission is to provide outdoor experiences that improve the wellbeing of people, communities and the natural world.


An opportunity has become available for an experienced and motivated Client Relationship Manager to join our successful team based in Victoria. The Client Relationship Manager is someone who is proactive, demonstrates a can-do attitude and is passionate and enthusiastic. This role requires someone who is delivery focused, who takes pride in understanding customer needs and delivering an exceptional level of customer service. This position offers you the opportunity to work with some of OEG’s most prominent clients in the education sector.


Taking ownership of a client portfolio, your key focus will be to manage the retention and development of customers in line with agreed strategies and excellent quality assurance and facilitation of educational outcomes. You will develop and maintain mutually beneficial relationships with internal and external stakeholders through your excellent communication skills and relationship management. Furthermore this position will be accountable helping deliver the OEG strategic plan and leadership of staff, where you will be required to present the results at the Director level.


To be successful you will possess significant management experience. You will also have experience in an education or outdoor education background, having a detailed knowledge of the sector. Equally important is a confident and influential communication style, coupled with the high motivation levels required to thrive as part of our high-performing and target-focussed team.


In return, you will be rewarded with an attractive salary package, diverse career development opportunities and the opportunity to join a passionate team.


How to apply;


Please Quote “TES Australia” when responding to this ad


The Outdoor Education Group
Private Bag 1109
Eildon, VIC 3713

Phone: (03) 5774 2617
Fax: (03) 5774 2467


Closing date: 5pm Friday 27th September 2013


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