Employer Skills Consultant

To engage employers with Hopwood Hall employer responsive provision including Apprenticeships and Traineeships. Provide key account management to employers of all sizes and maintain professional, positive and active relationships to deliver employer responsive targets. Actively identify employer skill gaps and provide solutions and recommendations to meet their business need and contribute to business growth.

Apprenticeships and funding are continually developing and the rate of change is unlikely to slow down. You must therefore be flexible to take on changing responsibilities.

DUTIES

• Generate and develop Employer Relationships, undertaking a proactive consultative selling approach by identifying training and employment needs, making recommendations and creating action plans to support employer needs.
• Manage effectively relationships with employers by maintaining an up to date knowledge of relevant sector and/or industry developments.
• Manage employer accounts by overseeing the full engagement process from placement to delivery, achievement and learner recruitment.
• Assist in the design of training packages to meet employer needs by providing costs, negotiating pricing structures and arranging delivery schedules in line with College cost plus models.
• Provide ongoing support by reviewing and evaluating for companies, individual employee progress on training provided or recommended by Training@Hopwood
• To identify and develop new opportunities from external and internal business developments and initiatives which would enable learners to progress onto employer responsive provision
• Organise and attend internal and external promotional events, conventions, roadshows, exhibitions, school/college liaison activities and network with key local business partners and partnership forums
• Ensure the Customer Relationship Management system is regularly updated with all relevant employer information in line with college procedures.
• Develop positive internal relationships and high quality communication channels with curriculum teams, in order to stimulate curriculum contributions and maximize cross-selling of the College’s full range of services to all stakeholders (employers and learners).
• Undertake Health & Safety Appraisals for the premises of employers working with Training@Hopwood following the guidance and training provided by the College’s Health, Safety and Manager.
• Ensure agreed customer service standards are achieved and the required image and brand of the College are maintained at all times.
• Ensure quality standards are met by maintaining detailed and organised records of feedback from employers and undertaking market research and customer satisfaction research.
• Carry out other such duties of a similar level of responsibility, as may be required and determined by the Line Manager.