Facilities Team Leader

PURPOSE

Securing compliance in the execution of team duties and embedding standard operating procedures is key; this requires an objective and conscientious approach with strong attention to detail. The Facilities Team Leader will be responsible for work planning and undertaking any supervision of contractors working on site, as and when required.

DUTIES

• Line management responsibility for Facilities Operatives, including volunteers and students (work placements), supervising work, delegation, organisation, etc.
• Manage and coordinate the day-to-day operations of the team, to include: implementation of service desk work allocation, programming works, implementing painting programmes, implementing the planned maintenance programme, liaising with customers and contractors, quality control, inspecting and signing-off works, etc.
• Effective management of department resources e.g. estate van, tools, equipment, plant, etc.
• Perform your duties in a diligent, effective and efficient manner in order to deliver the expected standards for cleaning, within the allocated timeframe on a regular and consistent basis.
• Assist with the training of cleaning staff to meet the cleaning specification and standards expected of the service. Monitor their performance on a daily basis, report any performance issues and support any improvements to poor performance.
• Manage the use of cleaning resources, consumables and equipment with emphasis on efficient, effective and compliant use by all operatives under your supervision.
• Maintain the safety of staff under your control and security of resources.
• Maintain accurate and up-to-date records of planned maintenance works and service records, in particular maintaining statutory compliance. Extend this to all assets and resources under your control e.g. plant, equipment, vehicles, tools etc.
• Undertake project work using your craft skills to complete small projects in a cost effective manner.
• Develop a pragmatic approach to problem solving, from planning to implementation with external contractors and in-house teams.
• Conduct regular meeting with Cleaning Supervisors to appraise cleaning audits.
• Undertake regular visual inspections of machinery and equipment, monitoring usage by operatives. Report, log and isolate defective equipment that may cause harm/injury to others/users.
• Develop a robust team approach to maintaining a clean and tidy site with a strong emphasis on campus presentation and health and safety.Check resources are being used and managed effectively by the team. Set minimum standards, enforce the standard operating procedures and establish a compliant regime.
• Supervise and monitor contractors acting on your instruction and/or as delegated by management to maintain strict compliance with site rules and health and safety. Act as the key person who signs-off all work from contractors in accordance with specifications and quality standards expected from the various trade disciplines.
• Undertake a proactive approach to estate management through regular site and campus wide inspections noting hazards, property defects, poor workmanship and housekeeping. Allocate work accordingly and monitor completion.
• Maintain contractor compliance with H&S, method statements, risk assessments, site rules, general conduct, safeguarding and signing-in and out procedures. Developing good contractor housekeeping standards to reduce hazards and risks to others.
• Provide out of hours coordination and cover for week-end/evening project work.
• Provide good customer service to College staff, students, visitors and customers, by assisting with queries, providing direction, supporting staff to set-up for events, assist staff or manage their workspace during classroom and office de-clutters etc.
• Review H&S method statements and risk assessments from contractors prior to permitting work on-site and maintain compliance whilst on-site. Issue work permits in accordance with College procedures.
• Familiarise yourself with all risks assessments relevant to the post, as specified by your line manager and adhere to the risk assessment procedure of the organisation.
• To provide line management to the 33 strong team across two campuses.
• To be responsible for the completion of the cleaning & Facilities teams annual performance reviews, completing PerformanceImprovement Plans where necessary
• Prohibit any activities/omissions of learners, staff, visitors, contractors and customers that are likely to breach statutory health & safety legislation and place employees, learners, visitors and members of the general public at risk.
• Marshall people and support the evacuation of buildings, during emergencies. Marshalling traffic and people during events and major incidents.
• Record and rectify hazards and defects to prevent the risk of injury to others. Develop good housekeeping practices amongst the team to create a safe learning and working environment.