ICT Firstline Technician
Wimbledon High School
Merton
- Expired
- Salary:
- £30,000 p.a.
- Job type:
- Full Time, Permanent
- Apply by:
- 9 August 2026
Job overview
We are looking for a confident and customer-focused ICT professional who enjoys solving problems and helping people get the most from technology.
As an ICT Firstline Technician at Wimbledon High School, you will play a vital role in keeping the school’s technology running smoothly, providing responsive support to staff and students, and ensuring issues are resolved quickly, clearly and professionally.
You will manage helpdesk tickets, diagnose and resolve technical faults, install and configure hardware and software, support Windows and Apple devices, and assist with upgrades, maintenance and equipment repairs. The role also involves supporting printers, phones, network-enabled devices and audio-visual equipment for assemblies, events and visiting speakers, while helping to maintain secure, reliable and well-documented ICT services.
You will have proven experience delivering customer-focused ICT support, using a service desk or ticketing system, and troubleshooting a range of technical issues. You will also bring strong technical knowledge, excellent communication skills, close attention to detail and the ability to prioritise competing demands. You should be able to work logically and independently, recognise when an issue needs escalating, and remain calm and solutions-focused when dealing with complex problems.
About Wimbledon High School
Since 1880, Wimbledon High School GDST has been educating girls to go out into the world and make a difference. Our acclaimed pastoral programme GROW, enriching co-curricular opportunities, character-forging partnerships and our ‘playful scholarship’ approach to academic life make for a compelling environment where every individual can flourish and be herself. Located in the heart of Wimbledon, we are less than 20 minutes from central London.
Benefits
As part of the Girls’ Day School Trust, the UK’s leading network of independent girls’ schools, we can offer a variety of benefits, such as:
Competitive salaries and pay progression
Access to extensive professional development opportunities
GDST Flexible Pension Plan (Details from: https://workplace.aviva.co.uk/gdst/)
Training grants for qualifications
Free life assurance benefit
A discount of up to 50% on fees for children at GDST schools
Interest free loans for training, computer purchase loans and travel season tickets
Cycle to Work scheme
Competitive terms and conditions of employment
For further details and an application form please click the apply button.
The closing date for applications will be midnight on Sunday 9th August 2026.
Interviews will take place on Wednesday 26th August 2026.
We are an equal opportunities employer and welcome applications from all qualified individuals. To be eligible for employment, candidates must provide proof of their right to work in the UK.
The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included.
We are committed to the safeguarding of children and child protection screening including online searches will apply to this post.
About Wimbledon High School
An academically successful school, with meaningful partnerships placing us at the heart of our community, Wimbledon High School is a hub of intellectual activity, fun and laughter.
We are proudly a flagship school of the Girls' Day School Trust, experts in educating girls, from 4 to 18. We like to challenge and inspire our students through an innovative focus on 'play' in our Junior School and 'playful scholarship' in Seniors, which sees us embrace problem-solving, critical and disruptive thinking and creativity in and out of the classroom. It may seem a contradiction but at Wimbledon High we are as serious about play as we are about academic rigour – and indeed, believe that the one cannot exist without the other. A highly selective school, with outstanding results, our students do nine GCSEs and 3 A levels, giving them time and space to explore around, over and above the curriculum. We go off-timetable one afternoon a week for our partnerships work, which sees over 200 visiting pupils get involved in activities and which was noted as a significant strength of the school in our recent ISI inspection.
A vast array of co-curricular clubs and activities allow students to find their thing: passions and interests that they will take with them through life, as on their journey of discovery about themselves, they learn what is important to them. Excellent pastoral care, under our GROW programme, is embedded in everything we do; we teach girls to believe in their own agency and use their voices for good.
Our school aims:
Stepping in: we aim for every girl to feel known, supported, confident and able to shine at Wimbledon High.
Striding out: we aim for every girl to leave us prepared to shape the society in which she lives and works.
We will do this, across the school by:
· Encouraging resilience, independence and kindness
· Nurturing curiosity, scholarship and a sense of wonder
· Promoting excellent teaching and learning
· Running a broad, inspiring co-curricular programme
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