Onboarding Executive/Business Development – Author Success -Tes Resources
Tes Global
London - Holborn
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 29 September 2017
Job overview
The Tes Marketplace is a global education platform where teacher-authors sell and share their lessons, resources & activities to customers worldwide.
As an Author Success: Onboarding/Business Development Executive you will be responsible for conducting high-level, informative conversations with leads and sellers of teaching resources, to support them in listing their high-quality products & resources on Tes. With your consultative sales techniques, you will guide them towards success in their first 30 days, by helping them take advantage of tools, opportunities and best practices for success on Tes.
You must be a quick learner who is motivated and goal-driven, with strong people skills.
The successful candidate will be responsible for the execution of Tes Resources’ Author Success pipeline activities. The main areas of focus include:
Converting warm leads/prospective authors
• Using consultative sales techniques and product knowledge you will guide authors through the sales funnel from enquiry/interest to onboard (upload first listings), developing trusted relationships and brand recognition
• Follow up with Leads who visit site/upload process but don’t upload (do not complete onboarding journey)
• Efficiently managing and tracking progress of potential authors through to ‘live’ authors using our Salesforce CRM system
• Converting a target volume of new authors per week, track & report on these results on a weekly basis
Working with new authors to first sales
• Analysis of weekly new authors, their sales & resource volume to determine priorities & opportunities for resource sales
• Outreach to new authors who have recently uploaded resources to encourage them to list more resource products & drive their first sales (first 30 days)
• Re-contact authors with under 10 listings / haven’t sold within 30 days to give guidance on improving performance of resources, leveraging internal tools such as Resource Manager Tool to drive content uploads in bulk
• Reporting on sales driven by new authors in their first 30 days
Owning the Onboarding Journey
• Owning the onboarding journey on-site and over email, from ‘Sell your resources’ CTAs to dashboard messaging
• Work with stakeholders in product and CRM to identify opportunities to enhance and drive success from onboarding journey
The ideal candidate
The successful candidate will be highly organised, enjoy paying attention to detail and working in a fast-paced, commercially focused environment. They will have an outstanding customer service ethos and excellent written and verbal communication skills.
Required Skills and experience
• Experience of working in a similar inside sales role in digital marketplaces, professional services, training/coaching, education, recruitment or similar sector
• Experience of providing individual customer focused service
• Experience in working to targets
• Ability to manage data in Salesforce: Leads, Contacts, Opportunities, Conversion
• Strong CS mindset, education knowledge advantageous
• Data driven, target-focused
• Excellent phone manner & natural communicator
• Experience of standard sales KPIs, data analysis and evaluating activities
• Excellent oral and written communication skills
• Strong work ethic and high level of personal responsibility
How To Apply
If you are interested in this opportunity please click the apply button below or email careers@tesglobal.com with your CV, salary expectations and a covering note explaining why your skills and experience match what we are looking for. The closing date for applications is 30 September 2017.
Attached documents
- Job Description623.32KB
- Brochure472.4KB
- Tes Global Recruitment Privacy Policy To work with us here at Tes, we need to collect information about you to ensure you are qualified and suitable to work with us. The data we collect is limited to only that which we need to fulfil this purpose and we are committed to protecting your privacy while it is stored by us. 351.83KB
About Tes Global
- Tes Global
- 3 St Paul’s Place, Norfolk Street, Sheffield
- South Yorkshire
- S1 2JE
- United Kingdom
Tes Global is a digital education company that has been supporting educators for over 100 years.
Our mission is what we stand for. ''We believe in the power of great teaching. We support and connect teachers and schools worldwide, helping them to improve children's lives through education''
Our company
We’re aiming to develop the products and services that will make the biggest difference in global education. We’re providing teachers and schools with training, resources and jobs services alongside the world’s largest online teacher community.
We are working to making a difference in the lives of educators, children and students by building a strong and sustainable digital education company, with commercial and social purpose that will improve standards in education worldwide.
Our culture
We put educators at the heart of everything we do and we‘re passionate about the difference we’re making in global education. We succeed by working together to develop and deliver by collaborating across teams and global locations.
We’re excited about our future; we’re embracing new ideas, innovative ways of working and open technologies so that we can help every educator in the world to raise global teaching standards.
Our people
We treat others’ as we would like to be treated ourselves – with dignity and respect. We’re sociable people with a sense of fun and if you believe in improving education worldwide we’ll warmly welcome you here.
We are diverse, we come from different backgrounds and different countries; we are teachers, journalists, designers, technologists, sales people, events managers, software engineers and more. We are socially engaged and united by our passion to support educators, schools, universities and students to ensure that everyone has the best education wherever they are.
Our rewards and benefits
We’re committed to providing an inclusive and engaging workplace where we value everyone’s contribution. We have high expectations and our people work hard so when it comes to our benefits, we have everything you’d expect, from health insurance, generous annual holiday entitlement and retirement benefits. But we also offer more than the basics. Our benefits are part of who we are and are there to support your work / life balance, your health, your development and your financial security.
Our commitment to diversity
We value the differences that a diverse workforce brings to our organisation and we believe that we are stronger when we are inclusive. You’ll be treated fairly whatever your age, gender, disability status, sexual orientation, religion, ethnicity or family circumstances.
Everyone is responsible for the promotion and advancement of our diversity policy and we are an Equal Opportunities employer. As such, we are committed to ensuring a culture of equal opportunities with respect and dignity at work for all employees.
Our locations
We are a truly global company with a presence in the UK, US, Australia and beyond, and everyone, in every location is an integral part of the Tes team.
Join our team to help make a difference in global education. Check out our latest job opportunities below and apply or send your CV and covering letter to careers@tesglobal.com
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.