Programme Administration Manager

Programme Administration Manager

Permanent / Full-Time 

London, West End / Hybrid Working 

About the role

The Fashion Retail Academy are currently in a new phase of growth and we have an opportunity for a proactive and positive Programme Administration Manager to oversee the effective, efficient and impactful administrative operations of the curriculum department.

A summary of what’s involved:

• Manage a high-quality administration offering relating to the Further Education and Higher Education Programmes at The FRA
• Coach, train and provide supportive management to a small team of Programme Administration Coordinators and Administrators.
• Build strong relationships with key stakeholders by providing high quality reporting and accurate information to assist stakeholders in making key business decisions.

About you

• You’re a customer centric individual with an excellent eye for detail.
• Possess strong organisation and excellent communication skills.
• You hold previous experience of delivering a thriving administration or customer service programme that meets demands of both internal and external stakeholders.
• You have an empathetic and supportive approach to managing a small team
• You have a working knowledge of best practice in academic administration processes/policies.
• You can demonstrate strong IT skills and a practical understanding of GDPR.

Why The FRA?

We foster a culture where our team members can lean on each other, recognise each other and celebrate together! At the FRA, our students are at the centre of what we do and as a result, we offer hugely rewarding careers – whatever your role at the FRA, you have the opportunity to change a student’s life! If you are looking for a fast-paced and autonomous role where you can really demonstrate your impact, then look no further.

For more information about us or the role, and reward and

recognition package visit our website and refer to the job description and

person specification available to download. Please contact our Recruitment team

at recruitment@fra.ac.uk for further information or an informal chat about this

campaign.

Closing Date: Wednesday 22nd February 2023. Please note, we do review applications as and when they come in. If you wish to apply for this position, early application is advised.

Diversity Statement

We welcome applications from individuals from all sections of the community. The equality and diversity information you provide will be strictly confidential to the HR Department and will not be seen by the short listing or selection panel. Applications will be judged solely on the basis of merit.