Receptionist

Looking to take your first step in education? We are looking for a dedicated and detail-orientated individual to join Harris Academy Tottenham as Administrative Assistant. 

About Us

At Harris Academy Tottenham, we instil an ethos of hard work, dedication and commitment to learning, through our Academy values. These are:

To ENDEAVOUR is to strive for your goals, through maintaining the highest expectations of ourselves.

To ENJOY is to take delight and pleasure in the learning process; To gain a feeling of success through relentless passion and drive.

To EXCEL is to achieve your full potential, through mastery of concepts and an ambition to be the best you can be.

At Harris Academy Tottenham, we are innovative, open and collaborative. We would like fellow innovators, passionate pedagogists and creative class leaders to join us during this exciting time. With a dedicated SLT team on hand for support and guidance, there are a multitude of CPD opportunities to thrive on. You can expect to be a part of a fantastic team of dedicated teachers and support staff as well as an attentive, supportive work culture.

Our brand-new facilities allow us to continue expanding our curriculum offer, ensuring students experiences are both varied and enriching. The premises has undergone a comprehensive programme of refurbishment, and reached completion in May 2019. Our new Sports Block opened in May 2019, and has fantastic facilities including a Sports Hall, Activity Studio, Multi Use Game Areas.

Having been recognised as ‘Outstanding’ by OFSTED in June 2017, we are excited to have new members of staff join us in delivering transformative learning experiences. The inspectors commented that ‘learning is the business of the day’ and that sentiment underpins all that we do. Since then, the school continues to grow and strive for the highest standards.

“At our Academy, children will develop their academic scholarship alongside their character; becoming citizens who are a credit to their local community. We provide an extensive extracurricular programme to allow students to develop as a well-rounded person, ready and prepared to embark upon whichever pathway they desire. That is only possible through the partnership that exists between families and colleagues and partners at the academy. We are incredibly proud of the close relationships that develop between colleagues, parents, governors and pupils, and indeed they are central to all that we do.” Dr Lawrence Foley, Executive Principal

Main Areas of Responsibility

Your role will be:

• To present the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers;
• To manage queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately forwarded to the appropriate member of staff;
• To keep an overview of the Academy calendar and events so information can be passed onto parents/carers and students as required, in an efficient and accurate manner;
• To be responsible for the organisation, logistical running and support of events held at various venues and led by the Academy;
• To ensure that all visitors to the Academy are signed in and out accurately and are issued with an appropriate Visitor’s Badge;
• To ensure that all visitors to the Academy are welcomed and catered for in a professional manner, organising refreshments as appropriate;
• To attend and manage Reception for events such as Parents Evenings;
• To oversee all documentation for Academy trips including risk assessments; keep trips log up to date;
• To have oversight of Academy calendar – keeping it up to date;
• To ensure the efficient processing of FSM applications and that PP information is recorded;
• To ensure students admitted to the academy have all relevant data added to the systems and that this data is distributed appropriately to all staff;
• To manage the efficient dissemination of student assessment reports and letters to parents/ carers, meeting all deadlines effectively;
• To maintain an exemplary professional environment at all times;
• To ensure external post is franked and collected daily; · To manage the post receiving, opening and distributing as appropriate;
• To exercise complete discretion when dealing with issues of confidentiality and sensitivity;
• To collect in forms, money for trips etc. from parents/carers and students, as appropriate;
• To administer first aid as required (once trained);
• To keep the Academy Staff Handbook and telephone extension directory up to date;
• To ensure that the Resource Manager is fully briefed on any matters that has been brought to attention via the reception.

Qualifications & Experience

The successful candidate will have:

• Qualifications to GCSE level or equivalent
• Competency in the use of Microsoft Office packages
• Proficiency in the use of computers and databases
• Previous experience in an administrative or front office/reception role
• Demonstrable customer service experience

Rewards & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level to senior leadership.

We look for talented individuals who share our vision for creating exceptional places of learning, and are committed to ensuring that every child in London has access to the best possible education.

In addition to the opportunities for career progression, training and development, we also offer a competitive rewards and benefits package which includes our Harris Allowance, a Performance and Loyalty Bonus, Pension Scheme, a Wellbeing Cash Plan and many other benefits.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children, and we expect all our staff and volunteers to share in this commitment. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check will be completed for all applicants. Before applying, please review our Policy Statement on the Recruitment of Ex-Offenders.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

The academy will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition (as defined in the Equality Act 2010).