Receptionist

Duties and responsibilities

Reception

• Welcoming visitors to the school, ensuring visitors are well cared for and the visitor areas are well kept;

• Dealing with personal, telephone and email enquiries; taking and passing on accurate messages, being quick and efficient in transferring calls to the relevant colleagues and generally ensuring an efficient and friendly manner;

• Responding to parent and guardian queries regarding our students;

• Liaising with Form teachers and boarding staff to provide pastoral support for students;

• Helping Students with other administrative matters such as arranging appointments and transport arrangements;

• Answering queries from students and staff and passing on messages as necessary; and

• Using Outlook calendars to book rooms and review appointments and manage the bookings for events and visits.

Administrative Support for Staff

• Ensure that current student records are accurately maintained and updated using the School’s management information system, working with the Academic coordinator to ensure subject and timetable information is correct;

• Monitor and record pupil attendance; follow up on absences and compile absence reports as required; assist with the dispatch of student reports; 

• Providing administrative support for staff, including document preparation; photocopying; printing; information collection, coordination and distribution and report creating;

• Manage set up and arrangement for student events and activities, for example: trips, Parents Evenings, careers and further education events, start and end of term;

• Managing stock of stationery and other consumables used in the day to day life of the School;

• Dealing with incoming and outgoing post, deliveries and couriers;

• Oversee staff and student common areas and meeting rooms, ensuring spaces are well kept and visitor friendly and notice boards are up to date;

• Provide liaison with maintenance, catering and IT staff; and

• Create tables and reports, mailing lists and other information using the student database.