Skills Hub Adviser (Ref: LCC3399)
Luminate Education Group
Leeds
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 7 July 2022
Job overview
WHAT WE DO
The Adult, Community and ESOL Team deliver a range of exciting courses to our diverse learners in the heart of our community. From maths and English to flower arranging and dress making there is something for everyone! We're revitalising our department and are recruiting Skills Hub Advisers to provide services across our community campuses. We're looking for dynamic and vibrant professionals who are able to engage with and support our learners. Never worked in a college? That's okay! We're looking for your skills, experience, and ability to make our students feel welcome in our centres acting as the first point of contact and face that they see....and we have a range of learning and development opportunities for you too! Our Campuses are: Rothwell, Deacon House, and Enfield and will consider full or part time hours across our working day of 8.30am-9.00pm Monday to Thursday, 8.30-4pm Fridays and 8.30-3.00pm on Saturdays which can be discussed during the interview process.
WHAT YOU WILL DO
Provide impartial information and signposting, flexible help and support for applicants and students with no curriculum preference on a range of courses/programmes options to individuals or groups
Act as central admissions contact for stakeholders and students via email, phone and face to face for Adult, Community and ESOL (ACE) directorate
Work collaboratively with Business Support team and Curriculum staff to ensure applicants are supported to enrol and commence courses quickly and efficiently all year round.
Actively engage with stakeholders to promote the ACE offer resulting in generation of a pipeline of course enquiries and applicants throughout the year.
Support completing learners identify progression opportunities to other courses where appropriate.
YOUR PROFILE
You will need to be flexible, friendly, patient and understanding to be successful in this rewarding role - You will have excellent customer service skills with the ability to build rapport with our potential students as well as strong IT and organisational skills
You will have experience of working in a customer focused role
You will have a high level of problem solving skills and able to work under your own initiative
You will strive to understand and keep up to date with our range of Adults Community and ESOL courses and the wider college provision.
For more information please contact:
Jo Dye
joanne.dye@leedscitycollege.ac.uk
About Luminate Education Group
- Luminate Education Group
- Park Lane, Leeds
- LS3 1AA
- United Kingdom
Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.
We offer a curriculum as diverse as our students within a vibrant and multicultural learning environment. Our goal is to deliver excellent and innovative education which supports and inspires every student to achieve their ambitions.
You’ll be part of a positive, progressive and collaborative team, where you’ll play an important role in helping to transform lives and communities through education.
We offer a wide range of job vacancies, and our large size and diverse range of member organisations means there are always exciting opportunities to progress.
As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development courses designed to help you continually develop and grow.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
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