Student & College Services Assistant
Hopwood Hall College
Rochdale
- Expired
- Job type:
- Part Time, Permanent
- Apply by:
- 20 September 2019
Job overview
Purpose
To work flexibly to provide a comprehensive customer service and administrative function for the College.
Duties
1. To deliver a high standard of customer service and administrative support for the College in line with the service outline.
2. To ensure that the Student and College Service is of a high quality and fully meets the needs of the customers.
3. To promote the provision of the Student and College Service to all users.
4. To develop and maintain the knowledge required to advise customers on elements of the service delivered (e.g. curriculum provision, admissions, financial support, learner DBS applications, learner eligibility for enrolment and operating a uniform service to learners).
5. To ensure that College standards are worked to and maintained (e.g. Matrix).
6. Ensure continuous development and improvement of personal professional knowledge.
7. Any other duties of a similar level of responsibility as may be required.
Attached documents
About Hopwood Hall College
Hopwood Hall College is a further education college located in Rochdale, Greater Manchester. The college was first established in 1992, and since its founding has seen extensive redevelopment and modernisation, including the installation of a brand-new technology centre in 2012 which provides facilities for studying motor vehicle maintenance, engineering and brickwork. Although the college had previously contained its own sixth form centre, since 2010 Hopwood Hall has concentrated solely on vocational qualifications for school leavers, along with its extensive adult-education programmes. The college occupies two main sites, located close by to each other in Greater Manchester, each providing a range of high-quality teaching facilities.
Principal
Julia Heap
Values and Vision
Hopwood Hall College offers a huge range of subjects from entry-level courses up to foundation degrees, with part-time provision available for adult students looking to pursue their qualifications while working. In terms of younger students, Hopwood Hall begins accepting students at age 14, providing entry-level vocational qualifications and, potentially, apprenticeships for Key Stage 4 pupils looking to study outside of school. We have a purpose-built Salon, Restaurant and Technology Centre as well as extensive Sports and Animal Care facilities. Outside of study, the college also works hard to foster a sense of community among its students, playing host to a range of recreational common areas for students to relax and socialise.
Ofsted
“Leaders and senior managers have re-focused the college’s community learning provision. They have established good links with community groups to engage with learners who have not participated in education and training for some time. These learners benefit from the development of their essential English and mathematical skills, including English for speakers of other languages; they are progressing to further study and/or employment.”
The full report into Hopwood Hall College can be found here.
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