Student Experience Support Leader
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Wakefield College
Wakefield City Campus, WF1 2DH or Castleford Campus, WF10 4UA
- £27,177 - £28,828 per year
- Expired
- Salary:
- £27,177 - £28,828 per annum
- Job type:
- Full Time, Fixed Term
- Apply by:
- 1 November 2021
Job overview
- Hours of work: 37 hours per week
- Salary: £27,177 - £28,828 per annum
- Job ref: 5838
- Location: Wakefield City Campus, WF1 2DH or Castleford Campus, WF10 4UA
- Duration: These posts are fixed term until 01 March 2022.
We have a fantastic opportunity for two Student Experience Support Leaders to join our team. Working within the Student Experience department, you will be responsible for:
- Providing a presence in student facing areas to address student engagement and reinforcement on behaviours with high expectations, standards and security procedures.
- Providing leadership for defined aspects of student experience and support services to ensure that all students on the campus are given the highest level of individual support to achieve their learning aims.
- Contribute to the retention and achievement of our learners ensuring a quality student experience service of the highest standard.
- Lead on a day-to-day basis on student support conduct and disciplinary issues and liaise with relevant managers and external partners to provide support services to students under the instruction of the Heads of Student Experience.
- Act as a key point of contact for internal services, parents and stakeholders and work with them to support the students.
As a Student Experience Support Leader, you will have a pivotal role in ensuring a student experience of the highest quality. We are looking for someone who is passionate about student’s achieving their potential and preparing students not only for college life but for life and work beyond college. This is a very diverse role, working in a busy environment, where you will get to liaise with lots of different staff and stakeholders with the student at the heart of the role.
As a Student Experience Support Leader, you should:
- Hold a Level 4 qualification, in a related subject would be advantageous.
- Hold GCSE A*- C / 9 - 4 in English and Maths or equivalent
- Have experience of successfully negotiating with a range of stakeholders in a pastoral and student support setting
- Proven ability to be able to plan and co-ordinate own activities as well as co-ordinate activities of others through the liaison with a diverse range of students, staff and agencies
- Have considerable experience of supporting post 16 learners within an educational or training setting
Closing date: 11.00am on Monday 1 November 2021
Interview date: 15 November 2021
See what we have to offer and come and join us. You won’t be disappointed.
Benefits include:
- Generous Annual Leave (30 days annual leave (pro rata) + bank holidays + 5 College closure days)
- Personal and Professional Development opportunities, including a comprehensive induction
- Discounted Metro Card Scheme
- Good Pension Scheme
- Access to employee assistance programme
- Reduced price personal gym membership
- Cycle to Work Scheme
- Access to a wide range of high street discounts (retail, supermarkets and restaurants)
- Annual Staff Recognition Awards
Transforming lives through learning …
… by enabling young people, adults and employers to fulfil their potential.
Wakefield College is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS.
We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.
About Wakefield College
At the Heart of Yorkshire Education Group, we aim to serve the education and skills needs of the Yorkshire region from our Colleges in Castleford, Selby and Wakefield. We recognise the crucial role that our employees play in delivering our mission, both in and out of the classroom, and that is why we strive to attract and retain the very best people and provide a working environment where our colleagues are able to succeed.
Why Work For Us
At the Heart of Yorkshire Education Group, our colleagues and students are at the forefront of everything that we do.
We demonstrate drive, passion and determination to deliver an expansive, high-quality and responsive curriculum offer which is inclusive for all, ensuring that all learners can benefit from education, reach their potential and improve their life chances.
Our values guide us in the way we operate and behave, and our expectation is that everyone is fully committed to our high standards.
The Wakefield District
Wakefield offers a rare combination of heritage, countryside, entertainment, culture, shopping and sport. Whatever your interests, we hope you will want to explore the District and its many amenities.
For art lovers, there is the City Art Gallery and the Yorkshire Sculpture Park, one of the world’s leading open-air galleries where a changing programme of international sculpture can be seen in the setting of a magnificent country park. Recent improvements to the Park include an underground gallery, visitor centre, shop and large restaurant - all the ingredients for a great day out. In 2011 the Hepworth gallery opened on Wakefield’s regenerated waterfront and presents a major collection of twentieth-century British artworks, with a collection of sculptures by locally-born Barbara Hepworth and Henry Moore as its centrepiece.
Whatever your interests, we hope you will want to explore the District and its many amenities.
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