Training Services Consultant – West Midlands & Wales

Job Title:          Training Services Consultant – West Midlands / Wales

Hours:              37.5 hours per week

Location:          Home Based (in region) with travel across West Midlands / Wales

Salary:              Dependent on Experience

Car Allowance: £3,000

Contract:          Permanent

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children, young people and vulnerable adults, we have the role for you!

About the Group

Outcomes First Group is the largest independent provider of high quality foster care and special needs education and care. We are a vital part of local communities in England, Scotland, Wales and Northern Ireland with a renowned reputation for quality and positive outcomes for the people we educate and care for.

Our divisional brands include Acorn Education and Care, National Fostering Group and Options.

Some of our divisions have been recognised in 2020 as one of UK’s top 30 Best Workplaces™ by Great Place to Work.

About the Role

This is a really exciting time to join the Learning and Talent team as we create a world class learning offering for our carers and employees. The team are currently transitioning to provide an updated high quality, modern training and development offering that will enable outstanding outcomes for our children, young adults and vulnerable adults.

To help us on this journey we are recruiting for a Training Services Consultant for the West Midlands / Wales area, with experience of education and safeguarding who will report to a Regional Training Services Manager.  This role will be responsible for delivering consistently high quality training solutions for our carers and employees.

Working in a regional team, you will act as the education specialist in your area to inform and drive continuous improvement of the learning solutions. Customer service is at the heart of the function, you will go above and beyond to ensure the needs of our carers and employees are met.

Who we are looking for

The successful candidate will have existing experience of delivering a wide variety of training activities to a range of audiences. We are looking for someone who reflects systematically on the impacts of learning to ensure continuous improvement and make sure that learning is embedded. You’ll be confident in creating materials, solutions and training that impacts the behaviour of the audience.

You’ll be in your comfort zone working effectively with a variety of different stakeholders and building trusted relationships.  

We are specifically looking for consultants with training experience in education, safeguarding, child care, foster carer training as well as some soft skills and management development training

Experience within children’s services is advantageous, but not essential.  

Essential Criteria

• Experienced in delivering wide range of training activities to variety of audiences
• Knowledgeable of different learning need styles and evidences how these are embedded in course / learning solution materials
• Engaging in their training style, ensuring everyone is brought along
• Proven track record of creating materials, solutions and delivering learning that impacts behaviour
• Systematically measures results and checks embedding of learning
• Able to talk to anybody at any level and builds professional relationships effectively
• Puts customer service and experience at the heart of their thinking and approach, going out of their way to delight the customer
• Car user as you will be travelling around regionally

Why work for us

• You have the ability to make a real difference to those in our care
• Holidays starting at 25 days per annum
• Extensive training suite
• Career development across the Group
• Professional support network
• Pension

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer.