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Customer Service Skills

Customer Service Skills

PowerPoint with information relating to customer service, additional task sheets and extension tasks. Perfect to use with students prior to or post work experience. Useful tasks for employability related units in the customer service industry. Extension tasks involve functional literacy development.
crazyaboutteaching
Advertising & Business - Conversation Flashcards

Advertising & Business - Conversation Flashcards

Thematic discussion questions designed to encourage fluency & confidence in English Ideal to use as an engaging warmer or as a dynamic speaking activity to finish a class. Aimed at adults and teenagers. 1. Print & cut 1 set (double-sided) of flashcards for each pair of students. **2.**Students draw a question card and ask their partner. Encourage students to: • Extend their answers • Elicit more information • Agree / disagree with their partners • Justify their arguments 3. Change pairs 4. Students try and report to their new partner everything they can remember which their old partner has just told them.
fingertips-resources
ESL Conversation Activitiy Bundle 3

ESL Conversation Activitiy Bundle 3

18 x ESL Conversation Activity Worksheets No prep pair-work speaking activities. Topics: 1) Music 2) Nations 3) Neighbours 4) Nature 5) Numbers 6) Personality 7) Politics 8) Religion 9) Routines 10) Science 11) Shopping 12) Sport 13) Technology 14) Television 15) Transport 16) Travel 17) Weather 18) Work Part 1: Photo description & comparison Encourages use of linking terms, connectors and cohesive devices Vocabulary acquisition Part 2: Discussion questions Debates Agree / disagree Advantages / disadvantages Encourages fluency and confidence using English Can be used for a 1-1 speaking class or pair-work activity in a large class Instructions for PART 1: 1) Working with a partner with the same photo (student As with As, Bs with Bs), students attempt to identify the vocabulary in their photo. (alternatively, for low-level students, the teacher can provide students with a vocabulary list and the students label the photo). 2) Change pairs to AB. 3) Student A describes photo while student B listens attentively. 4) Student B describes photo while student A listens attentively. 5) Still without looking at each other’s photos, students attempt to identify 3 differences between their photos. Students may now look at each other’s photos and describe 2-3 differences each. Encourage use of CONNECTORS: Firstly, Secondly, Finally However, On the other hand , Whereas Furthermore, In addition, Moreover Instructions for PART 2 1) Students ask each other the discussion questions. Encourage students to: Extend their answers Elicit more information Agree / disagree with their partners Justify their arguments 2) Students try and report to their new partner everything they can remember which their old partner has just told them. Encourage students to use the questions to guide their memory. GAMIFICATION ALTERNATIVES PROVIDED WITH THE INSTRUCTIONS
fingertips-resources
ESL Conversation Activitiy Bundle 1

ESL Conversation Activitiy Bundle 1

16 x ESL Conversation Activity Worksheets No prep pair-work speaking activities. Topics: 1) Advertising 2) Animals 3) Art 4) Buildings 5) Business 6) Celebrations 7) Childhood 8) Cities 9) Colour 10) Countryside 11) Crime 12) Education 13) Entertainment 14) Environment 15) Fame 16) Family Part 1: Photo description & comparison Encourages use of linking terms, connectors and cohesive devices Vocabulary acquisition Part 2: Discussion questions Debates Agree / disagree Advantages / disadvantages Encourages fluency and confidence using English Can be used for a 1-1 speaking class or pair-work activity in a large class Instructions for PART 1: 1) Working with a partner with the same photo (student As with As, Bs with Bs), students attempt to identify the vocabulary in their photo. (alternatively, for low-level students, the teacher can provide students with a vocabulary list and the students label the photo). 2) Change pairs to AB. 3) Student A describes photo while student B listens attentively. 4) Student B describes photo while student A listens attentively. 5) Still without looking at each other’s photos, students attempt to identify 3 differences between their photos. Students may now look at each other’s photos and describe 2-3 differences each. Encourage use of CONNECTORS: Firstly, Secondly, Finally However, On the other hand , Whereas Furthermore, In addition, Moreover Instructions for PART 2 1) Students ask each other the discussion questions. Encourage students to: Extend their answers Elicit more information Agree / disagree with their partners Justify their arguments 2) Students try and report to their new partner everything they can remember which their old partner has just told them. Encourage students to use the questions to guide their memory. GAMIFICATION ALTERNATIVES PROVIDED WITH THE INSTRUCTIONS
fingertips-resources
Work & Jobs - ESL Conversation Activity

Work & Jobs - ESL Conversation Activity

No prep pair-work speaking activity. Topic of conversation: WORK & JOBS Part 1: Photo description & comparison Encourages use of linking terms, connectors and cohesive devices Vocabulary acquisition Part 2: Discussion questions Debates Agree / disagree Advantages / disadvantages Encourages fluency and confidence using English Can be used for a 1-1 speaking class or pair-work activity in a large class Instructions for PART 1: 1) Working with a partner with the same photo (student As with As, Bs with Bs), students attempt to identify the vocabulary in their photo. (alternatively, for low-level students, the teacher can provide students with a vocabulary list and the students label the photo). 2) Change pairs to AB. 3) Student A describes photo while student B listens attentively. 4) Student B describes photo while student A listens attentively. 5) Still without looking at each other’s photos, students attempt to identify 3 differences between their photos. Students may now look at each other’s photos and describe 2-3 differences each. Encourage use of CONNECTORS: Firstly, Secondly, Finally However, On the other hand , Whereas Furthermore, In addition, Moreover Instructions for PART 2 1) Students ask each other the discussion questions. Encourage students to: Extend their answers Elicit more information Agree / disagree with their partners Justify their arguments 2) Students try and report to their new partner everything they can remember which their old partner has just told them. Encourage students to use the questions to guide their memory. GAMIFICATION ALTERNATIVES PROVIDED WITH THE INSTRUCTIONS
fingertips-resources
Business - ESL Conversation Activity

Business - ESL Conversation Activity

No prep pair-work speaking activity. Topic of conversation: BUSINESS Part 1: Photo description & comparison Encourages use of linking terms, connectors and cohesive devices Vocabulary acquisition Part 2: Discussion questions Debates Agree / disagree Advantages / disadvantages Encourages fluency and confidence using English Can be used for a 1-1 speaking class or pair-work activity in a large class Instructions for PART 1: 1) Working with a partner with the same photo (student As with As, Bs with Bs), students attempt to identify the vocabulary in their photo. (alternatively, for low-level students, the teacher can provide students with a vocabulary list and the students label the photo). 2) Change pairs to AB. 3) Student A describes photo while student B listens attentively. 4) Student B describes photo while student A listens attentively. 5) Still without looking at each other’s photos, students attempt to identify 3 differences between their photos. Students may now look at each other’s photos and describe 2-3 differences each. Encourage use of CONNECTORS: Firstly, Secondly, Finally However, On the other hand , Whereas Furthermore, In addition, Moreover Instructions for PART 2 1) Students ask each other the discussion questions. Encourage students to: Extend their answers Elicit more information Agree / disagree with their partners Justify their arguments 2) Students try and report to their new partner everything they can remember which their old partner has just told them. Encourage students to use the questions to guide their memory. GAMIFICATION ALTERNATIVES PROVIDED WITH THE INSTRUCTIONS
fingertips-resources
ESL Conversation : Jobs/Work - Vocabulary

ESL Conversation : Jobs/Work - Vocabulary

Cards to trigger discussion about the topic of Work/Jobs, aimed at older students of at least an intermediate level. You could print them and cut out for work in class, but they are also ideal for teaching online! Also, your could use them in a PowerPoint presentation with the entire class! Included: - 1 Zip file containing 8 good looking conversation cards, with one question each. - 1 pdf file (A4) for printing and cutting out the cards (4 per page). > If there are any mistakes -I'm human :)- please contact me and I'll be happy to help. > If you enjoy one of my resources, I'd really appreciate it if you left a review :)
planwitheve
Small Talk for ESOL and Workplace - Powerpoint Interactive Training Presentation

Small Talk for ESOL and Workplace - Powerpoint Interactive Training Presentation

This resource contains a 20 slide editable PPT presentation and pdf file suitable for ESOL, ESL and workplace learners. Small Talk is an essential communications skill. The presentation is colourful, to a professional standard and has lots of clip art and activities for learners to engage in. It also has a printout for the teacher that gives directions for activities for each slide that is useful as a Lesson Plan. Learning Objectives: Understand the meaning of Small Talk. The benefits of using it. Know when it is appropriate to use. Understand what Small Talk is not. Be able to engage in Small Talk. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources Please remember to Follow Me to receive further updates and new resource offerings. Thanks.
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Help students identify there own skills and qualities in this fun Jenga game.

Help students identify there own skills and qualities in this fun Jenga game.

This activity is for all ages and abilities and allows learners to not only enhance their word vocabulary but also there ability to explain their own skills and abilities and transferrable skills in a fun and engaging way. The work sheet is made up of 40 squares each with a different skill/quality inside. The worksheet can be differentiated by adding other resources such as a dictionary. The resource also generate communication as students can help each other. The activity requires the tutor to number the bricks on a Jenga game from 1 -40 as the learner pulls out a brick a number is revealed which corresponds to the worksheet, the student then identifies the word from the worksheet and then highlights it. The learner then has to explain when they have used that skill with an example e.g. punctual, the learner may say 'I am always on time to school/college as this is important when getting a job in the future' or if the learner is not good at this they can suggest ways to improve. When the game has finished the students should have many words highlighted they then use the next page to write a few sentences about the skills/qualities which are relevant to them. Once completed this can also be used towards creating a personal statement for a C.V.
juliefletcher78
Health and Safety Workplace Bundle 2

Health and Safety Workplace Bundle 2

Lesson Starter / Warmup Start the lesson with a fun dice game focussing on Personal Protective Equipment. Move on to a mix and match group activity exploring common words taken from H&S Policies . Then use the interactive digital challenge with questions to uncover an image. (competitive and fun for pairs and teams). Ensure learners know about the forms to use in the workplace and when to use them with the Workplace Incident / Accident / Near Miss lesson and the Template to be filled in when an incident occurs. Finish off with a fun crossword puzzle that reinforces the same words learnt previously. Lots of room for discussion in these topics.
Resource_Creator
Skills Show Reading Comprehension and Job Vocabulary Activity -ESOL/EAL/ESL/EFL/Literacy/SLD/ALD

Skills Show Reading Comprehension and Job Vocabulary Activity -ESOL/EAL/ESL/EFL/Literacy/SLD/ALD

An entry level reading activity ideal for learners visiting the Skills Show that don't have the reading skills to navigate the website. This clear reading comprehension summarises the event, describing where and when it happens and what happens there. Followed up by a vocabulary exercise using the sections of the show to elicit further jobs that would be included. Designed for entry level ESOL learners who are going to the show this reading and vocabularly activity really helps learners get an overview of the show and understand what happens there.
islaflood
Present and Past Tense Irregular Verb game with Answer Key

Present and Past Tense Irregular Verb game with Answer Key

The objective of the game is for players to become familiar with past and present tense irregular verbs. The winner of the game will have matched up the most present and past tense verbs. It is a mixture of knowledge, luck and good memory skills. This resource contains two files. A word document (so that it can be edited if necessary) and a pdf document. Answer key is included. 1. Print out the pages with the irregular verbs on them. (laminate to preserve if you want) 2. Keep piles separated (past tense verbs are underlined). 3. Have learners work in pairs or groups 4. Place the present tense verbs face down spread out in one area and the past tense verbs in another area. (Keeping them in rows and columns is best). 5. Player 1 turns over one card from the present tense and then tries to find the matching verb from the past tense area. 6. If a match is not made, they turn the cards back over and the next person has their turn. 7. When a match is made the learner keeps the two cards. 8. The winner is the player with the most cards at the end of the game. 9. Optional – learners to then make up sentences with the verbs for extra points.
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Essential documents for a job application - CV and Cover letter

Essential documents for a job application - CV and Cover letter

This resource contains 3 templates. One for responding to a job vacancy and two CV templates. The two CV templates are for you to fill out with your own information. The structure and format have been provided, all you have to do is input the relevant details. The cover letter is proven and tested. All that use it have got the interview. Remember, when applying for a job, ensure that you customise the letter to suit the advertisement / job description.
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Workplace Diversity - Supervising across Language Barriers

Workplace Diversity - Supervising across Language Barriers

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding
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English Language Bundle - ESOL / ELS English as a second language

English Language Bundle - ESOL / ELS English as a second language

Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults. Business emails - 20 page e-book The Verb 'To Be' simple present Future tense diagrams and activities Homophones Synonym and Antonym worksheets and activities Present and past tense irregular verb game Things in Common Icebreaker Giving good verbal instructions Small Talk Presentation - Interactive lesson
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Effective Email Communication - Writing Emails Powerpoint Presentation

Effective Email Communication - Writing Emails Powerpoint Presentation

This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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Adding and Subtracting Time - Powerpoint that shows how to do this

Adding and Subtracting Time - Powerpoint that shows how to do this

This resource is a powerpoint presentation that shows how to add and subtract time using simple maths rules. It has an example of an easy and more challenging task. I use this in the workplace with groups of learners when practicing filling out timesheets. They can follow the examples given with answers and then create their own examples to test each other on.
Resource_Creator
Better Handwriting for Adults - PowerPoint Presentation and Handwriting Worksheets

Better Handwriting for Adults - PowerPoint Presentation and Handwriting Worksheets

This resource has been created for adults and older children that want to improve their handwriting. It is a 20 slide interactive presentation with accompanying worksheets for practice. Topics: What is good handwriting? Vocabulary associated with handwriting Warmup for Writing Letter formation Letter groups Pangrams Form filling Signatures Top 3 tips for improving handwriting I often hear people say that they hate their handwriting, or that no one can read it. It is such an important part of communication. Even with email and the internet being a big part of written communication you cannot replace the benefit of a hand written note or message on a card. Not to mention that many workplace forms still need to be filled out manually and it is so important that the writing is clear. I have used this in my workplace training sessions and learners have enjoyed it and noticed improvements within 10 days of practice. I wanted to get away from all the babyish resources that are just not appropriate to teach adults with. I hope you enjoy this.
Resource_Creator
Health and Safety Workplace Bundle 1

Health and Safety Workplace Bundle 1

Lesson Starter / Warmup Start the lesson with a fun dice game focussing on Personal Protective Equipment. Move on to a mix and match group activity exploring common words taken from H&S Policies. Ensure learners know about the forms to use in the workplace and when to use them with the Workplace Incident / Accident / Near Miss lesson and the Template to be filled in when an incident occurs. Finish off with a fun crossword puzzle that reinforces the same words learnt previously. Lots of room for discussion in these topics.
Resource_Creator
Health & Safety Vocabulary Bank with mix and match activity

Health & Safety Vocabulary Bank with mix and match activity

This document contains common words that are found in Health and Safety documentation in the workplace that everyone should be familiar with. On the first page the word is listed with a plain English definition to the right. The next two pages contain cut outs so that a mix and match activity can take place with learners. This is suitable for those with low levels of literacy and / or English as a second language learners. I have put this into practice and it has been very well received within the workplace. I split the class into groups and they have a competition to see who can finish first and / or get 100% accuracy. Leads to good discussions as well.
Resource_Creator
Common Writing Errors - Powerpoint quiz and Card Decks with Rules, Correct Usage and Tasks

Common Writing Errors - Powerpoint quiz and Card Decks with Rules, Correct Usage and Tasks

This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It has a PP and a word doc that can be edited. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) 11. Affect vs Effect 12. Assure, Ensure, Insure 13. Proper use of Commas 14. Using ‘s’ to show plural and possessive (the difference) 15. Passed vs past 16. Weather vs whether 17. A vs An 18. Capitalisation in Sentences 19. Farther vs further 20. Compliment vs complement   How to Use this Resource There are 20 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out and cut out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed. 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts to work on. 2. Learners complete by themselves, and then check answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the group. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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Back to school  mega pack

Back to school mega pack

BACK TO SCHOOL! *Classroom language for students - poster worksheet, Flashcards, Happy birthday illustration (posters), calendar, School-timetables *BACK TO SCHOOL CARDS *Back to school with school supplies. *A reading text with questions and writing. it is suitable for the first day at school. *Back to school word search *It is nice to welcome your students with a little gift like this simple bookmark you can cut and laminate it .I hope it is a good idea for this academic year.
Olynj
Presentation Skills Card Deck Activity

Presentation Skills Card Deck Activity

This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
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Business English Slang ESL

Business English Slang ESL

A introduction for ESL students into 33 different bits of Business English slang, an ideal companion piece for any introduction to Business English lessons, and can easily be slid into existing lessons for a little bit of light relief.
xiguaenglish
Business Phrasal Verbs Dominoes and Worksheet

Business Phrasal Verbs Dominoes and Worksheet

This product is made up of two resources . The first resource is a domino game which can be played at many levels. The aim of the resource is to revise phrasal verbs often used in business situations. Along with this game is a two page phrasal verb worksheet.
sheilav
KS3 Literacy Resources

KS3 Literacy Resources

Three resources focusing on literacy skills including CV writing, constructing a cover letter and writing a persuasive article. The CV Skills material is spread over three lessons. Originally used with a mixed ability year 9 group, this would also work well with higher ability year 8 class.
omedoto7
KS3 and 4 English Language and Literacy Activities

KS3 and 4 English Language and Literacy Activities

A range of resources for KS4 English Language Paper 1 covering all questions (10-12 lessons depending on pacing), a standalone creative writing lesson, resources for papers 1 and 2 for KS3 - creative writing and non-fiction as well as standalone literacy lessons focusing on developing cover letter writing skills and persuasive articles. The KS4 material would be suitable for mixed ability year 10 classes and the KS3 material would suit a higher ability year 7 or a mixed ability year 8 class.
omedoto7
Languagenut Lesson Plans & Resources - English / General - Unit 8 - Going to work

Languagenut Lesson Plans & Resources - English / General - Unit 8 - Going to work

Languagenut.com is a dynamic and engaging language learning resource offering a variety of games and activities to help students learn a foreign language, as well as an innovative tracking tool so teachers can set homework and monitor progress. These free lesson plans and resources are designed to help teachers get the most out of Languagenut. Each unit pack includes: - 7 engaging lesson plans (one for each 10-word section, plus a revision/sentence-building lesson for the end of the unit), written by qualified teachers and covering all 4 key skills - Ideas for adapting each lesson to suit your class, including extension activities, suggestions for differentiation, homework activities and substitutions for low-tech classrooms - Full timings and guidance for teachers to help you access all the resources easily - Printable resources to complement the lessons and save you time This unit pack is for Languagenut's Unit 8 - Going to work, covering jobs, workplaces, money, shopping, numbers and time. These lessons are designed to be used for teaching English as a foreign language, but can also be adapted for any language as the Languagenut curriculum has the same structure across languages. Looking for French, German or Spanish lesson plans? Check out our custom resources and plans for these languages, including specific teacher notes on grammar points for non-specialists!
Languagenut_Resources
Jobs and Future Discussion Question Cards  - Tutorial or Personal and Social Development Activity

Jobs and Future Discussion Question Cards - Tutorial or Personal and Social Development Activity

A set of 16 question cards on the topic of jobs and the future aimed at 14-19 learners who need to consider career options, future goals, skills and qualities. These ready made question cards in both black and white or colour can easily be printed and cut up to create an easy discussion in groups that would fit nicely into tutorial lessons, lessons on jobs and work well with personal and social development qualifications in units including Working Towards Goals and Career Development. Clear text and easy to print and cut format mean this lesson activity is ready to go.
islaflood
Worksheet -The changing world of work

Worksheet -The changing world of work

The article on which this worksheet is based describes how work has changed from the post war golden age to the modern era and beyond.It is suitable for adults studying Business English.
sheilav
Communication skills in the Workplace Bundle

Communication skills in the Workplace Bundle

This set of resources contains essential communications skills for all industries. Worksheets, activities and Powerpoint Presentations. Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork
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Teaching of the Transatlantic Slave Trade

Teaching of the Transatlantic Slave Trade

A complete teachers resource that enables teachers worldwide to teach the Transatlantic Slave Trade with sensitivity, empathy and the role played by black and white abolitionists to end the Slave Trade.
deltamariabooks
Writing to describe- relevant and accessible themes- improve their writing!

Writing to describe- relevant and accessible themes- improve their writing!

Themes to include: match day OT), country walks, trip to the supermarket (sic), trip to the seaside, building site , favourite meal, sun set and sun rise, a winter's day etc... Ppt presentations for all abilities - focusing on their written skills and their ability to describe. Photo stories, model paragraphs, planning ideas, resources focusing on punctuation and a whole host of themes to satisfy the most surly and unimaginative of students...bargain! Make sure they are ready for that up and coming exam. " Beats handing out a hastily photocopied worksheet Debs!" ALL images are author's own.
burfo
Presentation Skills and Microsoft PowerPoint Bundle

Presentation Skills and Microsoft PowerPoint Bundle

This bundle includes a step by step guide on Microsoft PowerPoint as well as a presentation checklist and planning sheet. It also includes an interactive activity for learners to review a PowerPoint presentation and provide feedback. Also a Card Deck Activity that has so many uses for groups and generates great discussions. Excellent preparation tool for learners. All you need to ensure that your presentations are top notch! As a bonus, there is also a presentation on Elevator Speeches and a Feedback module which are essential business communication skills.
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