ICT Support Technician
The Highcrest Academy
High Wycombe
- Quick apply
- Expired
- Salary:
- £15,107 - £17,946 pro rata, depending on experience and qualifications
- Job type:
- Full Time, Permanent
- Start date:
- 3 September 2018
- Apply by:
- 3 July 2018
Job overview
A “fresh start” school now firmly “Good” – join our team on the way to outstanding.
This role will be working under the Network Manager, assisting in the day-to-day running and support of the school's network and interactive learning equipment and ensure all IT-related issues are addressed, documented and resolved in a timely and professional manner.
You will be expected to:
- Work with staff, students, and suppliers in order to support the ICT department
- Promote the effective use of IT equipment to staff, students and colleagues
- Take primary responsibility for day-to-day problem resolution, including providing technical support and training for staff
- Troubleshooting, repair, maintenance and installation of IT equipment
- Provide support on the software packages used within the school
- Be willing to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed with the Network Manager
- Undertake available training opportunities and demonstrate a commitment to continuous development
- Provide basic desktop training to user following installation of new equipment
- Operate relevant equipment/ICT packages (e.g. MS Office, internet, intranet, SIMS, Email)
- Provide technical assistance with procurement of hardware and software
- Develop a maintenance schedule for all computer hardware, software and networks.
Key skills and experience needed:
- Previous experience of supporting an IT network infrastructure - not necessarily in a school environment
- Technical ability in aspects of networking and IT
- Keep up to date with current technologies that may impact in a school environment
- Understanding of the Windows Desktop environment, Microsoft Office and Office365
- Professional manner. Proactive, engaging and empathetic
- Enthusiastic, friendly, patient and determined approach
- Exposure to Windows Server and Windows Desktop
Just 30 minutes by train from Central London, The Highcrest Academy is the first All Ability Academy in in the county of Buckinghamshire. It is culturally diverse and a vibrant school making it a fantastic place to work.
There are approximately 950 students on roll, which includes the Sixth Form. A new building programme, due for completion in September 2018, comprises a brand new Sixth Form Centre, sports facilities including a gym and a new restaurant for both students and staff.
Do you think The Highcrest Academy could be the school for you? ... a thriving school in the heart of the community, with free on-site parking, staff recognition schemes and also “Friday Biscuits”!
To apply, please click the 'apply' button where you'll be able to complete an online application form.
Closing date: Wednesday 4 July at 12 noon
Attached documents
About The Highcrest Academy
The Highcrest Academy is a vibrant, happy school in which every student is given the opportunity to develop their talents and to flourish as individuals. We are relentless in our pursuit of building a cohesive culture and curriculum that matches the varied needs of our students.
Our motto, ‘Aspire and Achieve’ is central to our philosophy. We are committed to making sure that every student makes outstanding progress and succeeds both academically and in terms of their spiritual, moral, social and cultural development. Indeed, we value a strong work ethic and aim to develop, sometimes hidden or unsuspected talent, into fruition.
At Highcrest, we are committed to setting high expectations for the conduct of our pupils and believe it is crucial for there to be an established culture in which all are able to excel. We want all the children who come to the academy to enjoy their learning and to become thoughtful, articulate, confident and responsible members of society.
Our personalised curriculum is enhanced by numerous extra-curricular opportunities, community and business projects, national and international competitions and a thriving House System. This encourages staff and students of all ages to work together.
The Highcrest Academy is the only all-ability academy in Buckinghamshire and is a culturally diverse, over-subscribed school, making it a fantastic place to teach. There are approximately 1000 students on roll, including Sixth Form. We know from pupil surveys that students are proud of our school and, when parents have been surveyed, the level of parent satisfaction has also been exceptionally high.
We are very aware that The Highcrest Academy is part of a community and we work hard to instil a sense of local and global responsibility. This means that students take part in many activities which enhance the local community, and have a real understanding of their role in improving the work community.
Our mission is to create a positive, secure and happy learning environment where all students experience success, friendship, respect and self-worth; where students value and celebrate the diverse talents and cultural heritage of all, and achieve their full potential in becoming responsible citizens, respecting the rights of other and contributing to our society.
To find out more, watch our promotional video by clicking HERE.
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