[230131B] IT Services Coordinator

Reach South Academy Trust is seeking to appoint an experienced IT Services Coordinator to join the Trust as soon as possible.

Post: IT Services Coordinator

Location: Plymouth Based (hybrid delivery model of home and site based according to business requirements)

FTE Salary Range: Grade H, £36,298 rising to a maximum of £40,481 per annum, subject to performance.

Contract Type: Permanent, full time

Contract Hours: 37.5 hours per week, Monday to Friday. For this role we are open to discussing the possibility of reduced hours, job share, compressed hours, staggered hours or working from home. Please wait until the job offer stage before asking us about flexibility, and we will explore what’s possible for the role.

About the role

An exciting opportunity for a talented IT Services Co-ordinator to join our team.

Under the strategic direction of the Head of IT & Infrastructure,  the IT Services co-ordinator will work to maintain an outstanding ICT provision across the Trust, to deliver service excellence that supports all IT users to achieve outstanding learning and progress

Key responsibilities

• Provide operational management of the Trust’s ICT systems to deliver an efficient and effective service to pupils, staff and parents
• Implement an effective IT governance framework
• Coordinate and manage internal and external support resources to deliver an efficient and resilient support service to users
• Coordinate the procurement and installation of IT equipment and software
• Ensure compliance with data protection and security regulations
• Support the Strategic IT transformation across the trust

About the successful candidate

The successful candidate will have experience of working within a busy team within an organisation of more than 900 employees and will have the ability to build effective working relationships and a willingness to collaborate.

You will be someone who feels an affinity with our values and our vision seeking a core purpose of delivering for our students and communities. Other skills, knowledge and experience we look for include:

• 3 years experience in IT support or similar, in education or enterprise settings
• Proven experience with project and vendor management
• Understanding of data protection and security regulations and best practices
• Positive, solution focused attitude to both challenges and change
• Excellent communication skills with the ability to engage with and build effective relationships using both written and verbal communication you will be able to support a range of queries from staff.
• Strong problem solving and analytical skills

About the Trust

Reach South is a young and developing Trust which operates across the South West of England with the aim of delivering all through 3-19 education. We operate 15 academies in Plymouth, Bournemouth, Dorset, Gloucestershire and Wiltshire. We are building this Trust on a clear set of values, behaviours and curriculum principles. At the heart of those values and principles is a belief in our young people and a determination to support them to develop the knowledge, skills and attitudes to become the successful citizens for today and all of their tomorrows.

Our core business is delivering exceptional education for children and young people with a mission to help all pupils aspire to achieve beyond the expectations that others put on them. We do this through the development of a talented and committed workforce. In order to deliver exceptional opportunities for learning, we need highly motivated staff across all parts of the organisation. 

Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues, within and beyond their school, to continuously develop their skills and pursue professional excellence.

Next Steps

If you think this role may be for you and want to be involved at this exciting time in our development and have any questions about the position, please get in touch by calling the Recruitment team on 07759365064 or emailing us at recruitment@reachsouth.org.

Closing date: for applications is Sunday 26th February 2023

Interview Date: Interviews are provisionally booked for Friday 10th March 2023

To apply for this opportunity, please complete our online application form by clicking ‘apply now’ on the advert.

We reserve the right to interview and appoint prior to the closing date. Therefore, an early application is strongly advised.

Opportunities and Benefits 

We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits. 

We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.

Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting. 

Please note that Reach South Academy Trust is a licenced Sponsor for CoS applications and therefore can consider applications from candidates eligible to apply for Teaching and Teaching Leadership roles (only). For all other roles applicants are required to provide the required documentation where a candidate does not need a Skilled Worker Visa.