Admissions Sales Officer

Evolvence Knowledge Investments manage several prestigious British Curriculum schools and nurseries across the region, including Repton School Dubai & Repton School Abu Dhabi, Foremarke School Dubai and Dovecote nursery brands.

Job Purpose:

As a sales oriented role based in our Corporate Office on Sheikh Zayed Road, the Admissions Sales Officer is a key player in the success of the admissions enrolment process, working closely with the School Admissions Team to convert parent enquiries into enrolled students through the delivery of excellent Customer Service.

Main duties and responsibilities:

• Respond within pre-set SLA’s to all incoming enquiries by telephone, email or digital marketing
• Provide accurate information to prospective parents regarding the prospective school, and promote the school’s USP’s
• Build a relationship with prospective parents based on trust and transparency to make them feel comfortable with the process
• Co-ordinate between the school admission teams and parents to book tours and student assessments
• Maintain communication with parents throughout the admissions process
• Occasionally attend open days and events both within normal working hours and at weekends to support school Admissions teams as required

Skills and Experience:

• Strong background in Sales and/or Business Development, Relationship Management and Customer Service.
• Excellent written and verbal communication skills
• Excellent MS Office skills (Word/XL/PowerPoint)
• Must be pro-active, resourceful, and have attention to detail to ensure sales pipeline is managed appropriately
• Displays tact, diplomacy, sensitivity and confidentiality

Qualifications:

Bachelor’s degree in Marketing/ Public Relations/ Business Administration or any other related field; or can demonstrate a commensurate level of practical experience in a similar role

Experience:

A minimum of 5 years role related experience