Attendance Monitoring Administrator
Kingston College
Kingston upon Thames
- £12,224.92 - £12,607.04 per year
- Expired
- Salary:
- inclusive of London Allowance
- Job type:
- Part Time, Permanent
- Apply by:
- 29 December 2021
Job overview
Term Time Only (36 weeks per annum)
25 hours per week: Monday to Friday, 08:45 – 13:45
As our Attendance Monitoring Administrator, you will provide a professional, customer focused point of contact for all students and staff regarding the College’s attendance policy and procedure.
Managing the attendance monitoring process, including the setting up and maintenance of relevant databases and the recording of reasons for absence, you will monitor student attendance and respond accordingly in line with College regulations. You will contact students and their parents by both telephone, email, text and in person to find out reasons for non-attendance and support in sending agreed letters in a timely manner. You will also liaise with the tutors of the students with poor attendance and produce timely reports for the School Management Team, through the use of our electronic reporting systems.
We’re looking for an individual who has a positive ‘can-do’ attitude, who is a good team member, can adapt to change and is flexible, and who can prioritise own workload as well as assist with the work of others when required. You’ll have excellent communication and interpersonal skills with both internal and external customers and have a fantastic track record of delivering the highest standards of customer service.
With good general IT skills, including familiarity with internal MIS systems, internet applications and MS Office, you will have strong administrative skills and the ability to work well under pressure to agreed deadlines. Qualifications relevant to a career in administration and/or customer service are desirable, but not essential.
Closing date for the return of a complete online application form is 29th December 2021
Interviews to be held 13th January 2021
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The benefits package includes generous annual leave of 23 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits package is pro-rated for all part time staff.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
About Kingston College
Kingston College is a major provider of further and higher education in Kingston upon Thames. Situated in a thriving riverside town centre, Kingston College provides students with a friendly and stimulating environment for study.
Kingston is both a vibrant Surrey market town and one of the liveliest royal London boroughs, situated on the banks of the River Thames, 12 miles to the south west of London. Boasting great shopping, a colourful café culture, riverside walkways, a thriving arts scene and great nightlife, Kingston provides something for everyone. There are convenient and reliable bus and train services to all parts of the borough and London Waterloo can be reached in around 25 minutes.
Our extensive range of courses offers academic and vocational training from levels one to six. Every year over 600 students take up places at top UK universities and thousands more gain professional qualifications and training. The College is very proud of its position as one of the top ten university feeders in London and the South East.
Kingston College has recently been awarded the matrix Standard and matrix Excellence Awards for organisations that have made exceptional progress against the standard. Matrix is a national quality standard which assesses an institution’s information, advice and guidance services and their level of customer service. Kingston College achieved whole college matrix accreditation in July 2008 in recognition of its excellence and impartiality with regard to its student support services. Matrix ensures that the right student enrols on the right course and, most importantly, enjoys the right support.
Our courses cover a spectrum of levels with content aimed at 16 to 19 and 16 to 24 year olds, adult education, higher education, short courses and courses for international students.
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