Boarding Administration Officer

MAIN RESPONSIBILITIES OF THE JOB

As a member of the Boarding team, you should carry out your role to support the needs of the students you work with and the Colleges in general.

Student support

• Monitor students’ welfare and behaviour and report concerns and issues to the relevant members of the Boarding or Welfare teams
• Report any maintenance issues through the College system
• Issue keys as required
• Help with student arrivals, student induction and departures when required
• Attend termly induction and regular staff meetings
• Sort post for students and staff
• Provide access to accommodations for students in exceptional circumstances 
• Provide relief support to the Medical Centre in exceptional circumstances 
• Hold the Emergency Duty Manger phone between 1000hrs – 1500hrs 

Administration

• Provide an effective communication channel between students, parents, agents and the College departments and staff 
• Manage student rooming allocation. In term time, manage rooming requests with the support of the welfare team
• Support the Students Communications team with boarding related queries
• Support the BTLs with managing the house parent staff rota
• Provide a word-processed daily shift hand-over report
• Reply to all attendance reports and document on the College system as needed
• Support the administration of exeats
• Monitor and alert Senior staff to concerns on the SIMS “Shackleton”

Student Admissions and induction

• Co-coordinate student induction and registration events, working with other team members to ensure all students are given a good start to their time in a new country at the college
• Assist students in getting settled into the UK
• Support the Head of Boarding in their line of work  
• Be available and work the weekend before term starts to manage the student registration process  

As part of your wider role within the College, you will also:

• Follow the guidelines of the staff handbook
• Support the College and its leadership
• Continue personal development as agreed
• Engage actively in the performance review process
• Comply with any reasonable request from the Principal or Rector to undertake work not specified in this job description
• Be courteous to colleagues and parents 
• Provide a welcoming environment for all visitors to the Colleges

You will maintain standards of ethics and behaviour in and out of College. In particular, you will:

• Treat students with dignity, building relationships rooted in mutual respect
• Have regard for the need to safeguard students’ well-being
• Show tolerance of and respect for the rights of others
• Maintain high standards of attendance and punctuality
• Help to create and maintain a safe working environment for everyone
• Understand and act within the relevant College, national and statutory frameworks
• Develop and maintain a full understanding of current child protection procedures.

PERSON SPECIFICATION

The job requires that you have:

• The ability to work with, care for and supervise young people
• High levels of energy, an even temper and a sense of humour
• The confidence to tackle students who are not adhering to the college rules
• Confidence in both spoken and written English
• Confidence with all elements Microsoft Office suite (Word, Excel and Outlook)
• The ability and willingness to work in a multi-cultural environment
• The ability to work as a team member and lead by example
• The ability to be proactive, flexible and reliable
• A clean and smart appearance at all times