Cluster IT Technician
School 21
Stratford, Newham
- Expired
- Salary:
- Scale 5, Point 12 - £25,833 per annum
- Job type:
- Full Time, Permanent
- Start date:
- As Soon as Possible
- Apply by:
- 12 July 2020
Job overview
Cluster IT Technician
Apply by: Monday, 13th July 2020 at 9am
Likely interview date: 14th July 2020
The IT Support Department at the Big Education Trust is a busy and lively department supporting every aspect of the use of technology to enhance education. We are looking for an IT technician who is passionate about integrating technology into education and doing something great with it.
Our aim is for children to produce beautiful work that makes a difference to the world. To achieve this aim, we have launched and are developing new ways that technology can be used to enhance learning. We are looking for an enthusiastic individual to assist in all aspects relating to the support, care and maintenance of computing, audio visual, online services and software across the schools in the Trust.
The Cluster IT Technician is responsible to the IT Manager under whose guidance the technician will help to diagnose and correct software and hardware technical problems, as well as deploy new solutions.
Key responsibilities include:
- Providing first and second line support to students and staff for hardware, software, audio visual, photocopiers and online services.
- Assisting with the setting up, maintenance and repair of hardware, audio visual equipment and networking devices.
- Installing and configuring software applications.
- Assisting with the upkeep of the school IT inventory.
- Helping produce and maintain IT reports, checklists and other documentation as necessary.
- Helping maintain appropriate stock levels of peripherals and consumables and to raise purchase orders as necessary.
- Maintaining satisfactory standards of safety and security in relation to computer rooms and equipment.
- Setting-up and organising repairs and service callouts for various computing, audio visual or photocopying equipment.
- Being aware and abiding by the school’s health and safety procedures and policies.
- Undertaking any other relevant duties as may reasonably be requested by the IT Manager or Senior Leadership Team
- The ideal candidate will be qualified to A-Level and/or Level 3 Computer Support or the equivalent. You will have experience of working within an IT support team providing first and second line support.
You will also have a good knowledge of:
- Windows 7/10 and Windows Server 2012/2018 operating system environments;
- Apple iOS, iOS, MDM software and Apple mobile devices
- Experience of MacOS and Apple computer hardware
- Experience of Active Directory and Group Policy Management
- Ability to carry out basic repairs to hardware and peripherals
- Be aware of safety issues associated with electrical equipment
For more information see: www.school21.org.uk or e-mail Anne Shaker at careers@school21.org.uk
To apply please visit www.school21.org.uk
School 21 is an equal opportunities employer and is committed to safeguarding children.
About School 21
About School 21
School 21 is a pioneering 4 to 18 school in Stratford, East London, for girls and boys and children from all starting points and backgrounds. We are looking for the next cohort of teachers who want to continue to shape the school so that it stays at the forefront of innovation in education.
School 21 is a very special and different kind of place to work in. We empower staff to find their voice and their creativity. We offer collaboration and learning across ages and subjects. All staff have tailored programmes of professional development which results in extraordinary outcomes for the students. We offer multiple routes for progression through subjects and pedagogies. We believe strongly in developing the full potential of all staff.
The mission of School 21 is to empower young people to take on the world. Through a rich curriculum of ‘head’, ‘heart’ and ‘hand’ we want children knowing a lot, understanding themselves and making things happen. Our ‘dialogic approach’ to teaching helps children learn through talk and learn to talk and give everyone a voice.
We think schools should be places where children craft stunning work with real products, for real audiences and as a result of real teacher collaboration. Over the past few years our students have created immersive theatre productions depicting the French and Russian revolutions, built mechanical toys bursting with scientific craft. They have spoken out about human rights, ran campaigns to improve the biodiversity of Stratford and charted local history through photographs and poetry. Student work has been critiqued by directors and historians, professors and artists. All work is displayed, celebrated and challenged at termly Exhibitions of Beautiful Work where children tell us their stories of learning, drawing on their deep wells of oracy and well-being.
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