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Customer Relations Assistant

Neath CollegeNeath College

As an equal opportunities employer NPTC Group of Colleges encourages applications from all sections of the community for the position of:

Customer Relations Assistant

To be the primary point of contact between NPTC Group of Colleges and its customers dealing efficiently with customer enquiries and providing an exceptional and responsive service.

Rate of pay: Scale 2, Points 14 – 16, £18,328 - £19,258 per annum.  (Equivalent to £3,467 - £3,643 per annum)

Hours of Work: 7 hours per week (including evening work and occasional early mornings and weekends).

Contract: Part time, fixed term until 31 July 2021.

Location: NPTC Group of Colleges (initially based at Neath College).

Qualifications: Candidates must possess a level 2 qualification in Customer Service (or equivalent) and have relevant experience of working in a fast-paced customer service environment.  You should hold a level 2 qualification in English and Maths (GCSE or equivalent) be IT literate equivalent to level 2 with working knowledge of MS Excel.

Closing Date: 12 noon, Friday 21 May 2021.

For further details or to apply online please access www.nptcgroup.ac.uk .

Alternatively, email jobs@nptcgroup.ac.uk quoting ref: 210521/CRA/AH

The successful applicant will need to obtain a satisfactory Enhanced Disclosure Check.

We regret that only shortlisted applicants will be contacted.  We welcome applications in Welsh and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

No agencies please

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