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Customer Service Assistant/Receptionist

Customer Service Assistant/Receptionist

Derby College

Ilkeston

Salary:
£16,302 pro rata per annum
Job type:
Part Time, Permanent
Apply by:
28 October 2017

Job overview

Derby College are looking to recruit a Customer Service Assistant/Receptionist at our state of the art Ilkeston site.  You will work front-of-house as part of a team delivering a first class, professional and quality service to the college, its learners and external guests.  There may be occasions when you will be working on your own so the successful candidate will need to be confident in independently dealing with a range of issues.       Using initiative to establish the type of assistance required, you will need to have excellent communication, interpersonal and administration skills, together with a genuine helpful attitude. Flexibility and the ability to cope under pressure is also essential..

Attached documents

About Derby College

School image 1
  • Derby College
  • 2 Roundhouse Road, Pride Park, Derby
  • Derbyshire
  • DE24 8JE
  • United Kingdom
+44 300 123 7890

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Derby College is a large general further education college with four sites in or near the city of Derby. It supports around 26,000 learners, who choose from more than 1,000 full-time and part-time apprenticeship, A-level, BTEC and NVQ courses.   

Derby College was established as a single institution in 2002 by merging three further education colleges: Mackworth Tertiary College, Wilmorton Tertiary College and Broomfield Agricultural College. A merger between South East Derbyshire College and Derby College was approved in 2010. Heavy investment has been made by the college in its teaching and learning facilities, from the fully equipped teaching kitchens at the Roundhouse campus to the high-tech science labs at the Joseph Wright Centre and the Equestrian Centre at the Broomfield Hall campus.  

Chief executive

Mandie Stravino   

Values and vision

In its mission statement, Derby College states an ambition to provide inclusive, inspirational and innovative learning communities, predicting and serving the needs of its learners, the economy and society. Designed in collaboration with industry, business and the professions, the college’s vocational pathways concentrate on developing students’ employability skills through work experience and expert mentoring. Independent learning, critical thinking and research skills are developed in students aspiring to higher education in an environment that seeks to be challenging and interactive.   

Ofsted report

“Teaching and learning are good, particularly in practical and vocational subjects. The college is a valued resource for the city of Derby and county of Derbyshire; it provides an inclusive and welcoming environment and high-quality facilities for teaching and learning.” 

View Derby College’s latest Ofsted report 

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Applications closed