Front of House Receptionist
NSCG - Newcastle Campus
Staffordshire
- Expired
- Salary:
- £16,667 - £18,219 Per Annum
- Job type:
- Full Time, Permanent
- Apply by:
- 28 September 2019
Job overview
Newcastle & Stafford Colleges Group is financially one of the strongest of its kind in the country with very high success rates, amongst the top 10% nationally.
The group is currently home to a population of over 5,000 full-time students and around 620 students on higher education programmes. We have over 2,000 part-time or adult learners and 2,000 apprentices where we work with over 800 individual employers.
This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment. The purpose is to provide a friendly and efficient operation of the front of house service to students, members of staff, and the general public.
The main duties of the post holder are:
- To assist with the completion of application and enrolment documentation by students, employees or other relevant parties
- To provide information, advice and guidance to potential learners over the telephone and in person
- To meet and greet visitors to the College, providing a friendly and efficient front of house service
Required Skills and Experience:
- Has a minimum of NVQ Level 2 in Advice and Guidance and/or Customer Service.
- Is pro-active and enthusiastic and able to work on own initiative
- Possesses excellent communication, administrative and organisational skills.
What’s in it for you?
The college offers and excellent benefits package which includes:
- Local Government Pension Scheme
- Excellent Training and Development Opportunities
- 24 days annual leave, rising to 30 following 5 years’ service (plus bank holidays and Christmas closure period)
How to apply:
To apply for the role of Front of House Receptionist, please click this link: https://nscg.ac.uk/about-us/work-for-us/vacancies to complete an online application form.
(If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).
The closing date for completed applications is 29th September 2019.
Interviews to be held 16th October 2019.
This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.
As an equal opportunities employer, we welcome applications from all sectors of the community.
Attached documents
About NSCG - Newcastle Campus
- NSCG - Newcastle Campus
- Knutton Lane, Newcastle under Lyme
- Staffordshire
- ST5 2GB
- United Kingdom
Newcastle-Under-Lyme College is a mixed, non-denominational further education college in Staffordshire, serving students from the age of 16 and above. The further education college, situated in Newcastle under Lyme has approximately 3,800 full time learners on site every year, along with 2,600 part time or adult learners.
Newcastle-Under-Lyme College opened in 1986 and in 2010, moved to a £60 million campus. In 2015, a £5.5 million performing arts centre opened, while an outdoor learning centre built the following year. The college works closely with LEGO Education to help support learners and teachers and has invested £60,000 in a LEGO Education Innovation Studio. Other facilities include The Gordon Banks Sports Centre, which features a 24 station gym, a media theatre, fashion studio and a hair and beauty training salon. In 2013 it was identified as good by Ofsted.
Chair of Governors
George Stonier
Values and vision
Newcastle-Under-Lyme College wants to provide all students with a challenging and inspiring learning environment where they can fulfil their potential. The college holds high standards for students to ensure that it continues to thrive as a learning provider for the community and wants to maintain it's position as the ‘College of first choice’ in North Staffordshire. The college believes that ‘every student matters’ and works to make sure that individuals feel supported and valued throughout their time at the college. A wide range of enrichment activities are on offer for students to get involved in and further their college experience, including social activities, work experience and volunteering opportunities
Ofsted
“Teachers develop learners’ employability skills well. The college has a town centre shop, which learners use to display and sell their work. For instance, foundation learners produce and price cards, decorations and other artefacts for sale.”
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