Front Office Assistant
Runnymede College
Madrid
- Quick apply
- Expired
- Salary:
- Salary competitive for Spain + €1,500 settling-in allowance if relocating from abroad + Runnymede Pension Plan
- Job type:
- Full Time, Permanent
- Start date:
- TBC
- Apply by:
- 13 March 2022
Job overview
Runnymede College is a private non-denominational British school in Madrid offering a British education to boys and girls of all nationalities from the age of two to eighteen. The education offered follows the British National Curriculum.
Founded as a private school in September 1967, the primary school was inaugurated in 1987, and since 1990, the whole School has been situated in La Moraleja, a residential estate 13 km to the north of Madrid.
Academic levels are high at Runnymede College. In June 2021, 74% of our students achieved A-A* at A Level, which meant two of our pupils gained places at Oxford, two at St Andrews, three at LSE, four at Imperial College, five at Bath and nine at UCL. Four of this year’s graduates are going on to study at the United States: one at Columbia, one at Pennsylvania and two at Boston University. Most of our graduates choose to study in the UK, Spain or the US, although other destinations such as France, Switzerland and the Netherlands are also considered.
The school is looking to recruit a bilingual (native level English speaking) Front Office Assistant.
The chosen candidate will become a key member of this busy administrative team.
Responsibilities (among others):
- Complete management and administration of the reception
- Complex calendar management for the administrative team
- Acting as the “face” of the school and as the first point of contact for parents, students, prospective parents and any visitors
- Managing the switchboard and directing calls appropriately in both English and Spanish
- Representing the school and behaving in line with school ethos and traditional values
- Troubleshooting requests via telephone and email in both English and Spanish
- Assisting the administrative team (admissions, bursar etc.) with a range of tasks when required
- Receiving and shipping letters, courier packages and managing deliveries
- Acting as the “go to” person
- Updating the school attendance register with absences, late arrivals and medical appointments
- Providing information about school admissions process, school events on the calendar, handling enquiries about extra curricular activities and school trips
- You will be expected to stay late several times a year for Parent's Evenings, Prize Giving, VI Form Leaver's Dinner, etc.
Successful candidates should:
- be a native level English speaker or entirely bilingual (this requirement is non-negotiable)
- have a university degree or have completed secretarial studies
- previous experience in front office/client facing roles
- be extremely personable and well presented
- have a polite telephone manner
- thrive in a busy environment and enjoy working in a client facing capacity
Other desirable but not essential criteria include:
- previous work experience in a school office
- additional foreign languages
Please complete the TES online application form and attach a copy of your CV or send your CV and cover letter to headmaster@runnymede-college.com with a recent photograph and names, (including telephone numbers) and email addresses of two referees.
- Final date for applications - Thursday 31st March 2022
Runnymede is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers and ACRO Criminal records Office.
About Runnymede College
Runnymede College is a private school that provides a British education for English-speaking students of all nationalities who are resident in Madrid.
The aims of the School are:
- To provide an all-round, academic, liberal humanist education to all students regardless of their sex, race, religion or nationality. There is no religious instruction.
- To help each child to maximise his or her potential, whether intellectual, artistic or physical, by expecting high standards and using methods appropriate to achieve this. Health education is an integral part of the curriculum but also part of the way of life of the School. Smoking is forbidden.
- To encourage positive social attitudes: respect and consideration for others, of all ages, whether younger children,classmates or teachers, visitors, ancillary staff, secretaries or dining-room staff, grounds men, etc. Good manners and personal cleanliness and appearance are considered very important.
- To encourage an international outlook, awareness of and respect for the different cultures represented among the students.
- Special importance is given to helping students derive the maximum advantage from living in Spain. All students receive classes in Spanish language and where suitable literature, history and geography up to Year 11. This will be broadened to include Years 12 and 13 over the next three years. Spaniards and those who are bilingual follow courses of language and culture prescribed by the Spanish Ministry of Education and Science.
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.