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Fundraising Operations Manager

Cranleigh School

Cranleigh, Surrey

  • Expired
Salary:
Region of £38,000 per annum.
Job type:
Full Time, Permanent
Apply by:
1 September 2026

Job overview

Salary Region of £38,000 per annum.

Working hours Full time

Application Deadline 1 September 2026

Love data, systems, and donor insight? Step into a pivotal new role powering Cranleigh’s ambitious fundraising growth.

This role will build the systems, data and insight that make high-value fundraising scalable and reliable. As operational lead in a small Development team you'll own CRM, prospect research and gift processing so fundraisers can focus on relationships and income. The post offers the chance to shape a new function at Cranleigh and support Capital and Bursary programmes.

What you'll be doing

You will be the operational engine of the Development & Fundraising team, responsible for maintaining accurate supporter records, ensuring gifts are processed and producing insight that improves donor experience, strengthens stewardship and enables forecasting for campaigns.

You will manage CRM operations and online giving, develop regular performance and financial reports, lead prospect development and donor pipeline work, process and reconcile income with Finance and manage Gift Aid, and turn data into segmentation and recommendations that increase engagement. You will draft and maintain fundraising policies and procedures and liaise with Events colleagues to support donor-facing activity.

What we're looking for

Essential 

We seek practical experience in fundraising operations, CRM or data roles, confidence with complex datasets and CRM systems, strong numeracy and analytical skills, clear communication, discretion with confidential information and a commitment to safeguarding

Desirable 

CRM implementation, prospect research and Gift Aid familiarity. Experience with ToucanTech or iSAMS and familiarity with HMRC Gift Aid rules are advantageous.

About the team

The small, collegiate Development team reports to the Development Director. You will work closely with the Senior Fundraising Manager, Finance, Events and senior leaders to deliver a joined-up donor experience and measurable income growth.

What we offer

•  The opportunity to shape a brand-new operational function from the ground up, turning donor data and insights into transformative campaign success at Cranleigh.

•  Work on an attractive campus in the Surrey Hills within an active day and boarding school community.

•  Competitive benefits package

About us

Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.

Cranleigh offers a supportive community environment and also a wide range of benefits. 

For further details about the role, please see the recruitment pack below.

To apply, please click on the ‘Apply Now’ button in the top right corner.

Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button) as soon as possible and no later than 9:00 am 1 September 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised.

Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

All applicants must have the right to work in the UK.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  The post holder will be subject to a DBS check.

Contact Details

If you have any questions about this role, or wish to discuss please contact us by email at recruiting@cranleigh.org or by telephone on 01483 542128

About Cranleigh School

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  • Cranleigh School
  • Horseshoe Lane, Cranleigh
  • Surrey
  • GU6 8QQ
  • United Kingdom

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Set in 280 acres of the Surrey Hills, Cranleigh is more than a school – it is a living, breathing community where Ex Cultur Robur truly comes to life: from our culture comes strength. Founded in 1865 and proudly co-educational today, Cranleigh has schools across the UK, UAE and China and blends deep-rooted tradition with an outward-looking, progressive spirit. At the heart of our red-brick quadrangle and clock tower lies a campus alive with energy, friendship and shared purpose. With pupils aged 3–18, a mix of day and boarding life, and a strong sense of belonging among staff, Cranleigh is a place where people put down roots and flourish. Life here is busy, joyful and full of opportunity – whether on the sports fields, in rehearsal rooms, classrooms or common rooms – and there is always something happening that brings our community together.

Location
Cranleigh’s 280 acre site, situated eight miles from Guildford near the Surrey - West Sussex border, is part of Cranleigh Village and within forty-five minutes of London.

Heathrow and Gatwick airports are within easy access; there is a fast, regular train service from Guildford to Waterloo.

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Applications closed