ICT Apprentice

We are looking for a confident and motivated ICT Apprentice to join our busy ICT Department. The ideal candidate will be a team player with strong communication skills, excellent attention to detail and a genuine interest in working in developing a career in ICT. You will be providing support to other department members and across both school sites as well as studying towards the Level 3 ICT qualification.

The role will be working 37.5 hours per week, as well as any study dates as the course dictates. Although core working hours are 8:30am – 5:00pm Monday to Friday, the IT Department ensure a member of team is on an early shift (8:00am-4:30pm) as well as a Saturday morning each week during term time. Flexibility is therefore needed to accommodate these elements.

JOB PURPOSE:

Working within the ICT department to support the team and assist with diagnosing and rectifying IT issues. To provide a professional and efficient IT support helpdesk service to both schools whilst ensuring IT systems are maintained to a high level.

KEY RESPONSIBILITIES:

• This is not an exhaustive list and the post holder will be expected to show flexibility and assist with other tasks of a similar nature. The post holder will be expected to work at Framlingham Prep as well as Senior School as necessary.
• Dealing with 1st line IT support requests or escalating to a team member. Diagnose and rectify faults effectively and speedily paying special attention to the core business purpose of teaching and learning.
• Co-ordinate and set up audio visual and IT equipment requests for meetings.
• Contribute to the wider functioning of the ICT Department including working at the Prep School on a Rota basis in term-time.
• Assist with regular routinely tasks within the department relating to hardware and software maintenance and projects where necessary.
• Ensure records of hardware and software inventories are kept up to date, advise the ICT Manager on the status of these inventories. Ensure all new equipment is installed with security tags.

For the full job description, please download the recruitment pack.

This will be a fixed term contract for the 18-month duration of the apprenticeship. Rate of pay will be at least the statutory apprenticeship rate, which is age dependent.

We offer a supportive working environment, as well as free lunch each day the kitchen is operational. We offer a number of other benefits including contributory pension scheme and complimentary gym membership.

Click 'Quick Apply' and once fully completed please submit your application, ensuring a covering letter is included the Supporting Statement section.

Close date: Midday Monday 17th January 2022

Interviews: TBC

Framlingham College is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service.