Information Technology Support Officer, Maitland

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All Saints College - St Mary’s CampusMaitland
Date posted:
Contract type: Full Time
Salary: Undisclosed
Contract term: Permanent
Location MAITLAND All Saints College, St Mary's Campus
Vacancy TypePermanent Full Time
Hours/FTE38 Hours
Description The Information Technology Support Officer is a diverse role working with College staff and students to ensure the effective operation of technology services within the College. The successful candidate would ideally possess a strong knowledge of school based hardware and applications. Duties will include installation and troubleshooting of equipment and software, tracking and resolution of general help desk calls, some training of staff and support for teachers in managing classroom technology may be required as well as general support for our Administration office. The school has a network infrastructure based on Microsoft Windows, which provides internet services and access to common software applications.
Position Requirements The successful applicant will need to demonstrate:
• support of the ethos of Catholic education
• the capacity to support current infrastructure through regular scheduled Wi-Fi infrastructure, projectors and presentation hardware, print services and all systems, including school owned devices across the College.
• knowledge and familiarity with Active Directory and System Centre Configuration Manager SCCM deployment systems.
• knowledge and familiarity with or capacity to develop expertise in a range of software applications including but not limited to, Microsoft Office, Compass, EDVAL Timetabling Solutions, Oliver, SAS, Active Directory and OneNote
• an understanding of the support requirements of the Bring Your Own Device (BYOD) program of the school to enhance Teaching and Learning.
• skill in deployment and maintenance of staff devices and technical support for the day to day needs of College staff, including support and casual staff.
• the capacity to provide technical assistance for whole school events such as liturgies, ceremonies and special event evenings.
• high level of communication and collaboration skills with an ability to plan and prioritise tasks.
• ability to work effectively as part of a team & independently
• ability to be flexible and cope with an interrupted work environment
Essential Criteria The position requires a person with TAFE (or equivalent) qualification in IT. It is a requirement that you hold a current Working With Children clearance. Please record your clearance number on your application.
Desirable Criteria • Experience with Microsoft’s Server product range (Windows Server, Active Directory, Office 365)
• Experience with Microsoft System Center for client application management
• Experience with school administration software
Conditions of EmploymentSalary is in accordance with New South Wales & Australian Capital Territory Catholic Systemic Schools Enterprise Agreement 2017.
Applications Close Friday 22 March, 2019
InstructionsForward your Curriculum Vitae together with a covering letter addressing selection criteria via email (preferred) as one pdf to the contact person.
Contact Name Telephone
  Marc Romano ( 4933 6177
Applications to:

By email (preferred):

Marc Romano

By post:

Head of Campus
All Saints College, St Mary's Campus
16 Grant Street

Specific School Requirements/ Additional Info The covering letter attached to your curriculum vitae should address the criteria as outlined above. The preferred applicant will be required to complete the registration process for the Diocese. Applications will be received at the school up to 3.00pm on the closing date.

Job location

More about All Saints College - St Mary’s Campus
Address: 16 Grant Street, Maitland, New South Wales, NSW 2320, Australia
Telephone: +61 2 4933 6177