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IT Apprentice

Cambridge Meridian Academies TrustCambridgeshire, Bedfordshire, Whittlesey

Working as part of a dedicated team within a group of our Academy sites. You will learn from your IT colleagues to develop your IT skills in an accredited apprenticeship program. You will be primarily working with 1st line IT support issues within your group of academies.

Picking up their 1st line IT support issues and assisting their staff and students with IT issues. You will also work across other schools supported by the Trust when needed providing a professional, customer focused service and support.

As the first line of support to our customers, you will need to have a calm and professional attitude to support. You will meet our customers in person as well as over the phone or by e-mail. You will work with the helpdesk system to report issues, taking ownership of tasks to ensure they are followed up, completed and communicated with the customer throughout, covering a wide variety of IT areas from local and remote user issues, networking and cloud service queries.

You will make a major contribution to the successful support of the IT systems managed by the Trust’s IT services team, ensuring the smooth running of the systems and strive to assist all users to operate at optimum efficiency in the delivery of ICT.  This is an investigative and customer facing role, which requires good communication skills, problem solving techniques and a pro-active attitude to work.

This is a great chance to develop your career by making your mark with this friendly, dynamic and growing enterprise. It really is an exciting time to join our team. The Trust is growing quickly with plenty of opportunities to develop your own skills and advance through your career path with us.

We will be recruiting for Apprentices to be based at the below locations:

Ely College 

North Cambridge Academy 

Sir Harry Smith School (Whittlesey)

Please ensure that you specify which site you are interested in applying to within your covering letter.

Interviews for these posts are scheduled to take place W/C 6th December 2021

For more information about this role please download the full Job Description or contact

Cambridge Meridian Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments will be subject to satisfactory pre-employment checks including enhanced DBS disclosure.

We are committed to diversity & inclusion and equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.

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