IT Engineer

Following a restructure of the IT department in preparation for the delivery of a new service level agreement from September 2021, we are seeking to appoint an IT Engineer to support this busy department. The successful candidate will provide first line support, in particular roaming support, as directed by the Senior IT Engineer. This role will provide the opportunity to develop skills and knowledge in a fast paced, highly customer serviced environment.

We are seeking an individual who has completed personal IT projects and keeps themselves updated with advances in technology. Experience in customer service is desirable, and a willingness to work towards formal qualifications would be advantageous.

Working Hours

Term Time:

7 hours per day between 8:00am and 6pm, Monday to Friday with an hour lunch break and;

8:00am to 1:00pm alternate Saturdays with a half hour break.

Standard weekday shift will be either 8:00am to 4:00pm or 10:00am to 6:00pm.

Weekday and Saturday shifts are on an alternating basis.

School Holiday:

7 hours per day between 8:00am and 6:00pm, Monday to Friday with an hour lunch break.

Shifts to be organised by agreement to ensure that the help desk is staffed and operational in line with the SLA between 9am and 5pm.

And:

Additional out of hours working may be required for which overtime will be paid.

This is an exciting time to join our IT Team and in return we offer our own generous salary scale and an enhanced benefits scheme including an employee assistance programme, meal provision and enhanced pension contribution. Employees have access to our facilities and benefit from free parking, social events and discounted school fees.

Recruitment

The successful applicants must have their own transport as there is no public transport to the site.

We are committed to the safeguarding of children.  References and DBS checks will be conducted on the successful applicant.

To view the job description, please click the “1 Document Available” button above to download. Applicants are required to submit an application form on-line by pressing ‘Apply’ above. Alternatively an application form and job details are available from the HR department E: recruitment@worth.org.uk  t 01342 710215.

Please ensure you complete the statement in support of application detailing why you are the right person for the role.

Closing date for applications: 11th July 2021, midday*

*We reserve the right to invite candidates for interview prior to the closing date and to close vacancies early if we have sufficient suitable applications. Therefore, we encourage interested applicants to submit an application as soon as possible.