IT Helpdesk Coordinator, West Sussex

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Ardingly College SeniorWest Sussex

Date posted:
Contract type: Full Time
Salary: Circa £27,358 per annum, dependent on qualifications and experience
Contract term: Permanent

Ardingly College have a new and exciting role for a highly motivated IT Professional to join their busy IT team as an IT Helpdesk Coordinator.  

The post-holder will provide and oversee a comprehensive and effective customer support service within the organisation, with a focus on the support of teaching and learning using Microsoft on-premises systems and cloud applications and Microsoft Surface devices. 

In addition to this, the role will support management, planning, installation and maintenance of the ICT network infrastructure and ensuring that access is provided to these resources. 

The successful candidate is likely to have an active interest in the world of Information and Communications Technology as well as an interest and some knowledge of audio and visual equipment and theatre production. They should be educated to A Level, hold relevant professional qualifications and have experience of both user support in IT and IT networks in a large organisation.

A flexible approach to both workloads and working hours is vital, as the post-holder will be expected to be present during some productions and other evening and/or weekend events. A pleasant helpful manner is essential, as is the ability to work under pressure during busy times throughout the academic year. 

The individual needs to be highly organised and enjoy working with and assisting pupils in the technical areas of the school. There will also be a requirement to set up IT and audio-visual equipment for functions organised as part of the Easter and Summer schools. 

This is a full-time role, working 40 hours per week (including a 30-minute paid lunch break), usually Monday to Friday, for 52 weeks per year. The hours of work are 8 hours per day, which are to be worked flexibly to meet the requirements of the College, including occasional evening and weekend work. 

The salary is circa £27,358 per annum, dependent on qualifications and experience.  

The College offers a wide range of benefits including pension, private health insurance, sports and leisure facilities, school fee remission and salary sacrifice schemes. 

For further information and to apply, please visit  

For further information please contact HR on 01444 893059 or email

Closing date: Thursday 5th December 2019, although applications may be considered upon receipt. 

Interview date: week commencing 9th December 2019. 

Ardingly College is an independent co-educational boarding and day school for boys and girls aged 2-18, a member of the HMC and a school of the Woodard Corporation. We are committed to safeguarding and promoting the welfare of children. All employees are required to undertake child protection screening appropriate to the post including enhanced DBS checks.

More about Ardingly College Senior
Type: Mainstream School
Phase: Secondary with sixth form
Funding status: Independent
Gender: Mixed
Age Range: 13 - 18 years
Address: College Road, Haywards Heath, West Sussex, RH17 6SQ, United Kingdom. View in Google Maps
Telephone: +44 1444 893000
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Ardingly College is an independent co-educational school for pupils aged 2 – 18 offering both A level and IB.  Founded in 1858, Ardingly College is a school of over 1050 pupils, including those in the Prep and Pre-Prep. Located in the beautiful ...