IT Support Officer
British School of Bahrain
Bahrain
- Quick apply
- Expired
- Job type:
- Full Time, Fixed Term
- Start date:
- December 2021
- Apply by:
- 17 December 2021
Job overview
IT Support Officer
Local hire only (available in Bahrain)
We are seeking to appoint an IT Support Officer who will be responsible for whole school helpdesk support, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Primary Responsibilities
- Ensure IT helpdesk meet staff, student, and parent support requirements.
- Manage technical support and address the needs of the users by timely resolving all issues raised.
- Manage all other ancillary technology-based services provided by the school e.g., ID cards etc.
- Prepare weekly reports in relation to IT operations within the school.
- Organise training to the end-users on IT services to allow smooth flow of day-to-day school/departmental functions.
- Create and maintain user accounts, password resets and permissions in Active Directory and G Suite.
- Respond within agreed time limits to call-outs
- Verify functionality of hardware and software components across the campus
- Planning and undertaking scheduled maintenance upgrades
- Configure and maintain computer hardware, replacing parts as required
- Troubleshoot hardware and software issues in person, remotely and via phone
- Conduct electrical safety checks on computer equipment
- Ensure that all items in the checklists are implemented
- Support the roll-out of new applications
- Troubleshoot and resolve basic network connectivity issues, such as VOIP problems, and Wi-Fi
- Stay abreast of current technology, trends and best practices related to IT
Skills and Competencies
- Strong technical knowledge of hardware, software, system design and computer applications in use in the School.
- Good communication, interpersonal and time management skills.
- Behavioural skills – proactive, systematic, detail-oriented, flexible, innovative, organised and reliable
Educational Requirements/Qualifications
- Quality of IT support Helpdesk
- Maintenance of all hardware and software
- IT Systems & Services
- IT-related Health & Safety
Others
- Maintains the highest standards of professionalism, ethics and attitude towards all staff, students, parents, and suppliers
- Attends training programmes as set by the school
- Performs related duties and special projects assigned
- Active participation in the implementation of the school’s events and any other initiatives
APPLICATION PROCESS
The British School of Bahrain is committed to safeguarding and promoting the welfare of children. Applicants will undergo rigorous child protection screening including checks with past employers and police check.
To apply for this position, please complete the TES online application. The application form will be automatically directed to the BSB Human Resources Department. You can send your cover letter, credentials, passport copy and police clearance via BSB HR’s email address hr@thebsbh.com as soon as possible. All applications will be acknowledged via email.
We request references for all candidates that we invite to interview.
Applicants will be invited to a face-to-face interviews at the school.
If you would like to find out more about our School, please visit www.britishschoolbahrain.com
British School of Bahrain
Budaiya
Kingdom of Bahrain
Telephone: +973 176 10920
Email: hr@thebsbh.com
Attached documents
About British School of Bahrain
Our School is part of the Inspired Education Group
Inspired Education is the leading global group of premium schools, with over 100 premium private schools spanning five continents providing premium education to over 80,000 students ensuring they all receive a first-class learning experience from Kindergarten to Year 13.
We offer you the chance to work/live in an exciting new location, collaborate with passionate educators, develop your skills, and grow in a role that inspires you.
Please visit our careers site for further information and to see our latest opportunities - https://careers.inspirededu.com/
The British School of Bahrain has an international reputation for pastoral excellence and academic success combined with exceptional co-curricular achievements. The School is a supportive, collegial and ambitious environment that maintains its sense of fun and happiness.
The British School of Bahrain was established in Adliya in 1995 to provide a British education within Bahrain. We were founded as a school with a family feel that supported individual students through outstanding pastoral care. Over the last 25 years, some elements, including our location, have changed, but our philosophy to treat every child as an individual and make them feel part of our family is still at our core. The British School of Bahrain benefits considerably from being a proud member of Inspired, a leading global schools group operating on five continents with over 110 schools worldwide. By being a member of Inspired, the British School of Bahrain is able to access partnerships and programmes which individual schools cannot access
At its core, BSB prides itself on its caring environment in which every pupil is able to grow personally and academically into the leaders of the future. As a school, we strive to achieve the very best outcomes for pupils in all areas of school life through genuine, personalised education.
While BSB follows a British National Curriculum model, it is a truly international school that derives its identity from both the wonderful country of Bahrain and the large extensive range of nationalities (90) that make up our School. The School prides itself on its close relationship with its parents, and we work collaboratively to create a nurturing environment that allows every student to fulfil their potential. The British School of Bahrain’s credo is to place the student at the centre of their own education, as expressed in the school’s vision: Excellence, Responsibility, Individuality.
Executive Head of School
John Maguire
Vision and School Ethos
The British School of Bahrain (BSB) aims to continue to be a proud member of the Inspired group of schools as the leading school in Bahrain, offering a world-class education, rooted in character-forming values while maintaining the schools’ positive pupil-centred ethos.
We aspire to continue to be a dynamic school that students, staff, parents and alumni are proud to be associated with. The school will continue to guarantee the highest possible pastoral and academic development for students who aspire to be global leaders in their chosen field. BSB will maintain its ethos of innovation and the achievement of high academic results through added value and will achieve this while maintaining the school’s personal feel and prioritising the happiness of all BSB community members.
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