Learner Engagement Apprentice

  

Purpose

To assist in supporting the effective running of the college social spaces and ensuring that learners are engaged in constructive activities whilst they have free time during the college day.

To be an active member of the Student Support Team and supporting key events such as focus weeks and learner engagement activities. 

Duties

1. To work with the Learner Engagement Support Worker to deliver targeted activities within the College Social Spaces to involve learners in constructive activities in their free time

2. Work with other youth organisations and services to provide a range of activities and programmes

3. Supervise the Social Spaces ensuring equal access to all learners

4.  To monitor the usage of social space facilities 

5. Monitor learners’ behaviour and ensure their health and safety whilst accessing the area

6. Record any incidents occurring on the relevant college systems and work with the Security team where required

7. Promoting young people's interests and act as an advocate for young people, ensuring that young people’s views are always given consideration and are acted upon wherever possible.

8. Ensure young people are involved in planning the activity programme.

9. Support with the preparing and distributing publicity materials and displays across the college 

10. To work in co-ordination with the Learner Engagement Support Worker and to provide cover as necessary in the absence of staff.

11. Ensure that work is carried out in line with safeguarding and professional boundary requirements to enable the safe delivery of services to young people

12. To represent the college in a professional manner dealing with visitors and learners and assisting at college events where required. 

13. Ensure continuous development and improvement of personal professional knowledge.

14. Any other duties, of a similar level of responsibility, as may be required.

All staff are responsible for:

Children & Vulnerable Adults: safeguarding and promoting the welfare of children and vulnerable adults

Equipment & Materials: the furniture, equipment and consumable goods used in relation to their work

Health / Safety / Welfare: the health and safety and welfare of all employees, students and visitors under their control in accordance with Hopwood Hall College’s safety policy statements

Equal Opportunities: performing their duties in accordance with Hopwood Hall College’s Equal Opportunity Policy

Revisions and updates

This role description will be reviewed and amended on an on-going basis in line with organisational needs, with consultation with trade unions where required.

  

Person Profile

“The College supports the Skills for Life agenda and recognises the importance of all adults having functional literacy and numeracy whatever their role.  All staff are therefore given the support to gain a level 2 qualification in literacy and / or numeracy if they do not already have one and all teaching staff are expected to promote the basic skills of their learners within their subjects.”

Qualifications Essential Criteria

Minimum of level two English and maths qualifications (or willingness to achieve)

Willing to complete NVQ Customer Service Level 2 or 3

How Identified: Application

Experience Essential Criteria

Ability to set up and deliver activities

Ability to work as part of a team

Ability to respond to difficult situations in a calm and efficient manner

Ability to work on own initiative

Outgoing personality, good communication skills and smart appearance 

How Identified: Application/Interview

Desirable Criteria

Experience of involvement in activities with young people (paid or voluntary)

Specialist Knowledge Essential Criteria

Knowledge of issues facing 16-19 year olds

Good organisation skills and ability to take responsibility for tasks 

Customer Care knowledge 

How Identified: Application/Interview

IT Skills

Experience of using appropriate IT systems & databases

How Identified: Application/Interview