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Part time Customer Services Assistant

Part time Customer Services Assistant

Trafford College - Altrincham

Stockport

  • Expired
Salary:
£10,051 to £10,512 actual salary (per annum)
Job type:
Part Time, Permanent
Start date:
ASAP
Apply by:
28 September 2018

Job overview

Customer Services Assistant 

21.5 hours per week  

£10,051 to £10,512 actual salary (per annum) Stockport campus   

An opportunity exists for a Customer Services Assistant to join the Trafford College Group and play a role in realising our vision of being a dynamic career college.   We are looking for an experienced Customer Services Assistant to provide a high quality service and support to internal and external customers. 

You will provide a range of services, including ‘front of house’ reception duties, student enrolment, assessing enrolment and tuition fees and monitoring student attendance.  The position is for 21.5 hours per week and we would ideally prefer the successful candidate to work Wednesday afternoon, Thursday and Friday, however this is negotiable. 

You must have previous experience of working in a busy customer orientated environment, dealing with a range of customer enquiries of a complex and in-depth nature including experience of assessing customer information, including personal financial information and qualifications. 

Trafford College Group – New Group - New Opportunities - A Great Place to Work.  

The Trafford College Group promotes, celebrates and values diversity and is committed to promoting equality for all. The Trafford College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment.  Employment at the Trafford College Group is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check.   

This position is open to direct applicants only.    

To apply please click on link: http://www.trafford.ac.uk/about-us/vacancies   

Closing date for receipt of applications: Friday 28th September 2018 at 12 noon

Attached documents

About Trafford College - Altrincham

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+44 161 9524600

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Close to both city centre Manchester and the Cheshire countryside and benefitting from excellent public transport and road links Trafford College is an exciting and vibrant place to work and study. The College has placed itself firmly on the map as one of the leading providers of education and training in Greater Manchester, offering responsive provision which meets the needs of young people, adults and employers alike. Strong investment in new buildings has provided students with state of the art, industry standard training facilities that are amongst the best in the North West.   

We are extremely proud of our students’ achievements. From their outstanding exam results to showcasing their skills at national competitions our students are testament to our commitment to innovative teaching, learning and support.   

Trafford College has been awarded National Skills Academy Status for excellence in Retail, Sport & Active Leisure, Hospitality and Financial Services and holds STEM Assured status. Recognised as good by OFSTED in 2017 the college is committed to achieving outstanding and recognises that this continued journey of success can only be achieved through the continued dedication of our exceptional and inspiring staff who share strong values and are committed to realising the College’s vision of inspiring minds and connecting people.   

As a learning organisation Trafford College exists to help all students and staff achieve their full potential. Our aim is to be a truly inclusive learning organisation where staff and students’ individual skills are developed and differences are respected, valued and celebrated.  

As an employee of the College you will receive an attractive benefits package which includes, generous holiday entitlement, competitive pension schemes, childcare vouchers, employee wellbeing service, cycle to work scheme, onsite Starbucks coffee shop, Enhance Salon & Spa, Aspire, our award winning restaurant, and heavily discounted membership to the College gym.

If you want to share our passion for success and inspire our future workforce there has never been a better time to work for Trafford College.

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Applications closed