Receptionist (2 days per week)

About Us

The Australian Industry Trade College (AITC) is unlike any other senior school. We’re for young people who seek a deliberately different educational experience. An industry-driven one. For those who want to learn in the classroom, within workplaces and on the job. We’re for those young people who seek to start building real world strengths and skills now, not only in the future.

If you are passionate about the future of industry education, this is the place for you. To learn more about AITC, go to www.aitc.qld.edu.au. 

About the position

We are now seeking a professional and experienced Receptionist to join our Gold Coast campus. This is a permanent part-time role, working Thursday and Friday.

As Receptionist, you will be a ‘brand’ advocate for the AITC at the front line of the campus and the first point of contact over the phone or on arrival for young people (students), parents, industry and visitors. You will be a pivotal member of the campus office team and undertake a broad range of tasks and administration responsibilities.

Responsibilities will include:

Providing an exceptional customer service experience to our young people, parents, industry partners, employees and visitors when answering phone calls, emails and greeting onsite visitors.

Ensuring the campus reception area is welcoming and professional in its appearance at all times.

Assisting with setup and pack up of meetings and events, including catering requirements.

Ensuring all visitors follow safe work procedures around sign in/sign out.

Managing campus mail and couriers, stationary orders and processing payments at reception.

Calendar management of bookable campus resources and facilities, rooms, fleet cars including management of key distribution etc.

Providing back-up support to the other campus administration team as required, including during peak periods and absences.

Values and Benefits

Our values play a critical role in cultivating culture. They set the standards for how we behave, interact with others, make decisions, and choose to act. They are:

Think progressively

Take courageous action

Achieve inspiring outcomes

Demonstrate genuine care

Contribute authentically

Succeed collectively

We value our people, so along with access to an Employee Assistance Program (EAP) and paid parental leave, we offer the following benefits to our AITC employees:

Access to salary packaging & superannuation matching upon completion of qualifying period

Generous long service leave entitlements

Access to corporate rate health insurance

Flu vaccinations

The AITC is committed to safe and supportive work practices. Candidates will be subject to relevant checks such as teacher registration check, Blue Card, referee checks, identification verification and the requirement to disclose any information relevant to your eligibility to engage in activities including children.

Skills and Experience

The following qualifications and experience are essential for this position: 

Previous experience in a similar position of responsibility, with a strong client focus.

Experience working in a fast-paced environment and effectively handling multiple priorities.

High level of attention to detail.

Strong communication and interpersonal skills to enable professional interaction.

Ability to demonstrate the AITC values.

Right to work in Australia.

Current valid Working with Children Blue Card.

Desirable:

Experience working with the TASS school management system (highly desirable)

Experience working in an education environment

Qualification in administration

To Apply

Interested applicants are invited to submit both a cover letter and resume which demonstrates an ability to deliver on the responsibilities of this position. The AITC reserves the right to commence screening and interviews as soon as suitable candidates are identified, so please do not delay with your application.

It is our practice to use one way Video Interviewing to support our selection. You may be requested to contribute to a Video Interview throughout this process.

All people who work in Queensland schools must be fully vaccinated for Covid-19. Please note that you will only be eligible for ongoing employment with the AITC if you meet these requirements.

Applications by and through recruitment agencies will not be considered.