Receptionist - Bosworth Hall

Bosworth Independent College

Bosworth Independent College is a relatively small college of approximately 300 students. This enables us to offer a supportive family atmosphere, where students and staff can enjoy their work and thrive as valued people and professionals. Our ethos is one that believes in the importance of the individual and celebrates success regardless of the level.  Students come from a wide variety of countries and are motivated and aspirational, mostly aiming for Russell Group and Oxbridge.

We are currently recruiting for a Receptionist to join our Support Team from May 2021

OVERVIEW OF THE JOB

To support the College by providing an efficient and courteous reception service.  Working in the college Reception, you will be answering the phone and directing calls as requested. You will also check and reply to emails, greet visitors, and deal with students’ general inquiries. The role also requires distribution of incoming mail to students or staff, accepting parcels and emailing staff and students to collect.

REPORTS TO

You will be directly responsible to the Officer Manager. You will work within the framework and under the general direction of the Principal. Your main station will be the reception at Bosworth Hall, and the flexibility to cover other reception areas around the college campus will be needed from time to time.

MAIN RESPONSIBILITIES OF THE JOB

• Receiving telephone calls and directing calls to appropriate staff
• Appropriately dealing with reception emails and passing on messages if necessary
• Greeting and welcoming all visitors to the college
• Issuing ID cards and ensuring the signing of the visitor book
• Dealing with inquiries (walk -ins) from the general public and prospective students/parents
• Inform the appropriate department of deliveries
• Inform the appropriate department of problems
• Assisting with student and staff inquiries
• Collating student’s taxi information and arranging transfers as requested
• Operating standard office equipment, e.g. fax machine, franking machine and photocopier
• Distribution of incoming mail. Franking of outgoing post. Arranging couriers if required
• Maintaining the reception area, keeping it neat and presentable at all times
• General admin assistance when requested

Closing Date 23 April 2021