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Receptionist (part time)

Receptionist (part time)

Aston University Engineering Academy

Birmingham, B7 4AG

  • Quick apply
  • Expired
Salary:
£17,681 pro rata
Job type:
Part Time, Permanent
Start date:
January 2018
Apply by:
27 November 2017

Job overview

Receptionist required part time, 25 hours per week (0800-1300hrs)

Core Purpose:

The post holder is responsible within a small administrative team for the effective operation of AUEA’s main reception area as the first point of contact for any visitor to Aston University Engineering Academy and for students entering and exiting the building in core hours. The role requires efficient multi-tasking and proactive attention with a customer-friendly focus and due regard to the Academy’s policies and procedures. There are also particular responsibilities for the operation of the telephone system and to support internal and external events.

Key Responsibilities:

· To act as receptionist for staff, pupils and all visitors to the Academy ensuring that all visitors are signed in and issued with a security badge. 

· To receive visitors courteously and hospitably and to deal with queries from all parties promptly in a helpful and friendly manner.

· To control access to the Academy and its car park via the security access points and to ensure safeguarding procedures are adhered to when allowing visitors to enter the Academy buildings/grounds, allocating parking as necessary.

· To operate the Biostore automated access-control system as a receptionist and associated procedures to ensure students’ movement into and out of the building via Reception is properly recorded and challenged if required, assisted by the Student Attendance and Welfare Officer.

· To operate the switchboard, receiving and making calls taking messages and ensuring efficient deliver. 

· To receive and sign for deliveries to the Academy and to liaise with the General Administrators to ensure that parcels are sent on to the appropriate departments and delivery notes are passed to the Finance Team. 

· To ensure that the Reception Office, as the front-of-house for the Academy, is kept in good order.

· To use relevant ICT resources to provide effective and responsive services, including routine use of the student database.

· To respond to queries from staff, pupils and parents in line with school policy and procedures, giving information and advice as appropriate.

· To sort, collate and distribute internal and external mail, faxed documents and emails as required. 

· To make and facilitate arrangements for visitors, including parents/carers, school nurse, LA officers, VIPs and from external agencies.

· To assist with the Parentmail communication system to ensure timely and accurate messaging to parents. 

· To support the delivery of pupil welfare and first aid services, in line with school policy and procedures, particularly re use of the medical room in the reception area. 

· To provide staff and student lists for evacuation purposes and to support senior staff in the event of an emergency. 

· To work as a member of the support staff team, providing cover as required for absent colleagues within the office. 

· To be aware of and comply with all policies and procedures, particularly those relating to child protection, health and safety, security, confidentiality and data protection, reporting any concerns to an appropriate person. 

· To participate in training and other learning activities and performance development as required.

· To undertake any other associated clerical or administrative functions within the school commensurate with the level, grade and requirements of the post as requested by the Business Manager or other members of the Senior Leadership Team. 

Person specification: 

· Prior relevant experience of reception work/administration, experience in a school environment that includes use of an management information system would be an advantage, but not a requirement as training is provided for a suitable candidate

· GCSE English and Maths Grades A-C desirable

· Confident IT skills in MS Office products (training will be provided)

· Strong organisational and time/task management skills, completing tasks to deadlines and standards when juggling competing priorities and interruptions

· Excellent communication and interpersonal skills, combined with enthusiasm for providing a high quality service with a flexible/adaptable attitude

· Capacity to work independently with minimal supervision but also as part of a team, learning new skills and adapt to business changes 

· Awareness of and willingness to support difference and ensure all pupils have equal access to opportunities to learn and develop

· Commitment to supporting and promoting the Academy ethos and contributing to the overall aims of AUEA 

AUEA is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment and individually take responsibility for doing so.

Closing Date: Monday 27th November at 12 noon

Interview date: Monday 4th December 2017

Application Details 

For an application pack download from https://auea.co.uk/apply/staff

NB.  Previous Applicants Need Not Apply - CVs are not permitted.

Attached documents

About Aston University Engineering Academy

About us

Aston University Engineering Academy (AUEA) is one of the first university-sponsored technical colleges (UTC) in the country and with our sixth form, Aston University Sixth Form, it combines the very best education for academic and technical skills focused on industry needs summarised by our strap line “Knowledge for Life & Skills for the Future” and Ofsted 2022 "Students in this school enjoy a strong practical, technical and academic education."

For more about our most recent Ofsted where we were judged as Good with Outstanding Personal Development visit -  Ofsted report.

Since opening in September 2012, AUEA has grown under consistent strong leadership into a vibrant learning community, oversubscribed by students from across Birmingham taught by 100% subject expert teachers.

Aston University Engineering Academy (Years 9, 10 and 11) and Aston University Sixth Form (Years 12, 13 and 14) are both housed in our £16.2 million state of the art building located in the heart of the city of Birmingham, next to the Aston University and Innovation Birmingham campuses, with a new multi-million pound extension due to start within the next few months. It is located close to the motorway links and within easy walking of three city centre train stations.

Originally designed for 600 students, AUEA now has 720 students on roll and has now been approved to expand to 800 students. We have a close-knit family of around 40 teachers, and 40 support staff, including administration staff, dedicated HLTA’s/TAs, college leaders (pastoral) and technicians to name a few. AUEA is a proud recipient of the Armed Forces Covenant, Gold Employer Recognition Scheme and has Royal Navy Affiliation.

Commitment to your development

Our staff ethos is built upon collaboration and development with AUEA being awarded the prestigious silver mark for outstanding quality and culture of professional development by the Teacher Development Trust (TDT) evidencing our commitment to staff CPD including weekly early closure for CPD and training, commitment to courses and additional professional qualifications. This is supported by additional learning opportunities via our sponsor Aston University, SSAT and NPQ programmes.

Every Monday afternoon students finish earlier to allow dedicated staff CPD as well as external courses and training. We are proud to have a proven record of accelerating careers, with many of our staff securing leadership, middle leader and wider responsibilities earlier than those in the majority of other schools. Consequently, AUEA provides an outstanding platform from which to start and progress your career whether ITT, ECT admin or senior positions supported by a comprehensive induction programme.

As a valued member of AUEA staff health & wellbeing is important therefore we offer staff benefits, training and health care packages.

For example:

  • Workload considerations are the heart of all we do.
  • Excellent professional development opportunities including potential options for higher study through our sponsor Aston University.
  • Specialist pedagogical training and inputs from leading industry partners.
  • Health care package including wellbeing, access to a GP and others.
  • Staff benefits through the Aston University Staff Benefits Scheme.
  • Term time family day, leave of absence and TOIL options including flexible working and working from home.
  • Reduced staff membership cost to Aston University’s Sir Doug Ellis Woodcock Sports Centre.
  • Access to Aston University’s nursery scheme.
  • Childcare voucher scheme.
  • Free audiology, eye tests and health clinics via Aston University.
  • Hospitality and hotel accommodation discounts.
  • Sports coaching, outdoor education qualifications, and military training as part of our Armed Forces Partnerships including Combined Cadet Force (CCF).
  • Opportunities for international travel as part of our Austrian Technical School (HTL) European partnerships, scientific expeditions and charity work.
  • A close knit, friendly and supportive working environment.
  • Excellent IT facilities, Virtual Learning Environment and physical learning resources.
  • An opportunity to take part in enrichment activities such as the CCF (RAF/RN), Police Cadets, Royal College of Nursing Cadets, DofE, specialist projects and competitions.
  • Partnership work with local and national education establishments and local industry.

To take a virtual tour of the academy -  click here

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