School Administrator (Pupil Services Officer)

About the Opportunity

Are you an experienced school administrator looking to enhance your career and able to support administrators of your team? 

Do you have fantastic customer service skills both written and verbal?

Are you passionate about education and have enthusiasm to promote your school?

If so, then we would really love to hear from you!

Your primary focus will be to lead on the provision and development of pupil support services. With exceptional customer care to all stakeholders, you will be responsible for undertaking administrative and organisational processes within our school and promoting the school marketing.

We would like someone who can confidently organise the school office to ensure that routine clerical functions are undertaken efficiently in line with the DfE protocol. This is alongside providing an exceptional reception service for the school to ensure that visitors and callers are dealt with appropriately, including external bodies and senior stakeholders – so excellent communication and customer service care is essential!

About You

Experience in general clerical/administrative work, preferably in a school environment

Math’s and English GCSE grade C or equivalent

Excellent working knowledge of Microsoft packages, including Outlook is essential

An NVQ L3 qualification or equivalent is desirable

We would like you to be a proactive individual; able to organise staff absence cover as required; be responsible for the locally held petty cash and for all processes of daily income, including banking as necessary in line with WHF Financial Procedures.  

We can assure you, you will never find this post dull; you will work within a supportive team, benefiting from working with children and watching their progress as they develop year on year. 

Please Note - Early application is encouraged as should a suitable applicant be identified, we may close the vacancy early.

Why Work With Us

The White Horse Federation (TWHF) is a not-for-profit multi-academy trust that supports and sponsors many primary, secondary and special schools across Wiltshire, Gloucestershire, Swindon, Oxfordshire, and Berkshire.

Its shared vision for excellence through partnership means it is also committed to keeping the best of what makes a local school great – in other words, the type of schools where TWHF colleagues would be proud to send their own children.

TWHF combines a relentless drive for academic excellence with a shared moral purpose and shared values while ensuring that fun and happiness are key attributes of each of its schools. TWHF believes that partnership-working with its schools, pupils, and their parents, as well as the wider community, helps creates the best possible outcomes for all children.

TWHF empowers its colleagues through support, training, and career opportunities to recruit and retain outstanding staff who are leaders in their field. That way TWHF can ensure that every student achieves their full potential, regardless of background, culture, heritage, or ability.

TWHF recognises the benefit of having a diverse workforce and is committed to building a team that reflects diversity from the communities it serves. TWHF values the contributions of all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment; which at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010, TWHF welcomes applications from everyone and operates a recruitment process that is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful for this position you will be expected to apply for a disclosure from the Disclosure and Barring Service before an appointment is confirmed. References will be sought on shortlisted candidates before the interview.

The Benefits

Some benefits are accessible by all staff irrespective of their contract type (T). Some are only eligible to permanent (P) employees following a successful probation period as noted:

• Car Purchase scheme (P)
• Discounted gym membership scheme (P&T)
• Reward Gateway discounts (P&T)
• Hire purchase Cycle to Work scheme (P)
• Free and confidential advice, information and counselling service (P&T)
• Excellent Pension scheme (P&T)