School Receptionist - Part time, job share

We have 2 roles available and can offer flexibility under a job share arrangement.

Working hours: 25 hours per week or 27.5 hours per week. Together these roles must provide cover from 7:45 am to 6:15 pm Monday to Friday during term time and 8:00 am to 1:00 pm during school holidays.

Contract: All year or term time + (38 weeks per annum).

One role is to start immediately and provide cover through the school holidays.  

Key Responsibilities

• Provide a welcoming and helpful environment for pupils, parents and visitors ensuring sign-in/out procedures are followed and that all safeguarding measures are met.
• Ensure School registers are completed and any absences are accounted for in a timely manner.
• Receive incoming phone calls/queries from parents and other parties.
• Manage the School Office’s outlook inbox ensuring all queries are answered or forwarded to the relevant colleague.
• Format, prepare and/or copy documents, using Microsoft Office applications, to support colleagues and school events.
• Provide admin support to school day and residential trips such as booking transportation.
• Provide general administrative support to the wider school community as required. Receive incoming goods/post and forward these to colleagues.
• Prepare outgoing post for collection.
• Assist with data management tasks including updating pupil and parent information on iSAMS and managing paper files.
• Process leave of absence forms.
• Coordinate and support visitors in the event of an emergency evacuation.
• Coordinate support staff holiday work schedules.
• Comply with policies and procedures relating to Child Protection, Health and Safety, Data Protection and Confidentiality
• Undertake any appropriate training required.
• Carry out any reasonable requests as required by your Line Manager, the Bursar and the Head

Person Specification

• Confidence and experience in a customer supporting role requiring flexibility, agile thinking and problem solving. 
• Excellent organisational skills and ability to work with deadlines.
• Excellent written and spoken English. 
• Proficiency in Microsoft Office and familiarity with Management Information Systems (training for iSAMS will be provided where required)
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• The successful candidate will be someone who is passionate about providing excellent customer service, and ensuring all visitors leave our School with a positive experience.

This job description should be seen as enabling rather than restrictive and will    be subject to regular review.

 We will review applicant as and when they come in and reserve the right to close the advertisement early once suitable candidates are found.

Crosfields School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. For further information, please see here Guidance on the Rehabilitation of Offenders Act 1974 .

As a result of the Asylum and Immigration Act 1996, employers now have to verify that new recruits who are not British nationals are eligible to work in this country. Therefore, any applicant who is offered an interview will asked to provide official documentation to verify their ID, address and right to work in the UK. It is also normal practice for the School to ask for original qualifications and professional membership documents to be presented at interview as detailed on the application form.

Crosfields School is committed to safeguarding and promoting the welfare of children and young people and applicants must be willing to undergo child protection screening, including checks with past employers, online checks and the Disclosure and Barring Service. Further information on our recruitment processes can be found on our website: Crosfields School Recruitment Policy