Senior IT / Resources Technician
Strode's College
Surrey
- Expired
- Salary:
- Grade of Post: 4, Point 24 Starting Salary: £20,366 per annum (includes £983 area allowance)
- Job type:
- Full Time, Fixed Term
- Apply by:
- 17 August 2016
Job overview
Fixed Term Contract, Maternity Cover (at least 6 months), Full Time, 36.42 hours per week
We are looking for an enthusiastic and experienced Senior IT / Resources Technician to join the Resources section of our Information Services Department at Strode's College Sixth Form, Egham, Surrey.
Key Requirements
The successful post holder will be educated to A-level or equivalent. You will have at least two years’ experience within IT support and a good working knowledge of Windows (including 7 / 8 / 10), Microsoft applications (e.g. Office), as well as experience in one or more of the following technologies: Hyper-V; IIS; SCSM; SCCM; DPM; SQL Server; EMC; Meru; Cisco; DNS; DHCP; VLAN; Active Directory; Exchange; Linux; Apple; HP.
You will have exceptional interpersonal skills and telephone manner, able to work under own initiative and believe in the delivery of excellent customer service.
Duties and Responsibilities
You will ensure the smooth running of the IT and Reprographic services, which includes:
- Assisting with the day-to-day operation of Resources including monitoring and responding to the helpdesk.
- Providing guidance to the technicians when needed and help organise scheduling of work.
- Configuring and testing equipment, including hardware, peripherals, software whilst ensuring efficient performance and appropriate default settings.
- Monitoring the performance of the network infrastructure and diagnose and resolving most software and hardware faults.
- Providing assistance and support to students and staff on the use of hardware and software within the College.
- Helping maintain the College Systems documentation.
- A willingness to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed with the Head of Information Services.
The Information Services Department
The Information Services Department is managed by the Head of Information Services and currently has nine full time and four part time members of staff. The Department is responsible for all the MIS, Exams, IT, AV, Reprographics, Web and Learning Technologies needs of the College.
The Senior IT / Resources Technician is part of the Resources section which focuses on the IT and Reprographics element and reports directly to the Head of Information Services. This means day-to-day work can be quite varied as each subject area has a unique requirement for their needs E.g. CAD software in Design whilst Media has Adobe Premier. We currently have over 60 IWBs, 500 PCs, 25 MACs and around 200 laptops that we support. The College currently runs Hyper-V for our Servers on HP Storage Systems and the infrastructure runs via Fiber to Cisco / HP switches.
Further Details
This post requires DBS clearance.
The job description and person specification are available on the Strode's College website: http://www.strodes.ac.uk/AboutStrodes/Staffvacancies/SupportStaffVacancies.aspx
Please read through the job description and job specification before applying.
To apply for the vacancy, please complete an application form which is available on the Strode's College website. Please return the application forms to the College by the closing date stated on the job advertisement.
Closing date: Thursday, 18th August 2016, Midday
Interviews week commencing Monday, 22nd August 2016
About Strode's College
- Strode's College
- High Street, Egham
- Surrey
- TW20 9DR
- United Kingdom
Strode’s College, part of Windsor Forest Colleges Group, offers an exceptional sixth form learning experience in the heart of Egham. Seamlessly blending 300 years of history and tradition with modern facilities, inspirational teaching, successful results and exceptional support, the College is dedicated to helping every student fulfil their potential and create their future. The College also offers a diverse range of courses for adults, from accredited training programmes to recreational courses.
Group Principal & Chief Executive
Kate Webb
About Windsor Forest Colleges Group
It's a fantastic time to join the team at Windsor Forest Colleges Group.
Windsor Forest Colleges Group is a leading education provider in the south-east, which was formed through a partnership between East Berkshire College and Strode’s College in Egham. Delivering high quality education and training to over 8,000 students and businesses each year, we offer state of the art learning environments at our three main campuses: Langley College, Strode's College and Windsor College.
Join our friendly team and you’ll not only have a rewarding career, but you’ll also become part of a forward-thinking community, which is dedicated to helping its staff as well as its students develop their skills and fulfill their potential.
Our mission is to inspire ambition and make a positive difference to lives through learning. We are keen to recruit talented individuals who are passionate about helping us to deliver the highest standards of education and training to local people, communities and businesses. In return, we offer a supportive and inclusive working environment, where everyone’s skills and ideas are valued and respected.
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