Senior IT Support Engineer
Accrington and Rossendale College
Lancashire
- Expired
- Salary:
- Up to £23,117.27 per annum depending on experience
- Job type:
- Full Time, Permanent
- Apply by:
- 31 October 2019
Job overview
Senior IT Support Engineer
Salary: Up to £23,117.27 per annum depending on experience
Closing Date: Tuesday 31st October 2019
Interview Date: TBC
Accrington and Rossendale College are currently looking for an enthusiastic, competent and highly motivated Senior IT Support Engineer to join our close knit IT team, on a full time permanent basis. This role will be required to support multiple college sites in Accrington, Nelson and Brierfield.
Working 37 hours a week; the successful candidate will be comfortable troubleshooting complex issues/problems in order to find a resolution and be responsible for the configuration, maintenance, scheduling and documentation of deployment solutions. The Senior IT Support Engineer will also proactively manage areas of the network infrastructure assigned, developing processes and procedures as necessary – in this instance primary responsibility will be the Apple device estate and JAMF.
The main duties include:
• To collaborate, co-operate and liaise with colleagues in the section, across the college, and peers at other colleges, providing accessible and good quality customer service at all times.
• To participate in backup and restore policies that are in line with IT Policies, SLAs and the Disaster Recovery Plan.
• Participating in the planning, organising, implementing and monitoring of projects in order to achieve deadlines and minimise disruption.
• To maintain, troubleshoot, document and advise upon the data and voice networking infrastructure, ensuring appropriate levels of performance.
The ideal candidate will have:
• 4 GCSEs or equivalent including Maths and English at Grade C or above
• Degree or equivalent level technical qualification (desirable)
• Significant experience of dealing with complex IT issues/projects.
• Microsoft Server 2012 knowledge
• Apple technologies IOS/iMac including deployment using JAMF
How to apply:
If you're interested in this post and would like to know more, then please visit our website and complete an application form.
https://careers.nelson.ac.uk/job/senior-it-support-engineer-2/
Please note: All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.
Attached documents
About Accrington and Rossendale College
- Accrington and Rossendale College
- Broad Oak Road, Accrington
- Lancashire
- BB5 2AW
- United Kingdom
Accrington and Rossendale College is a mixed, further education college in Lancashire that accepts students aged 14 and over. Vocational education is the college’s main focus, offering courses such as construction, media and design, hospitality, sports and childcare.
Accrington and Rossendale College in Lancashire has over 7,000 enrolled students in the 16 - 18 age bracket and is in the top 10% of further education colleges in the country.
Principal
Sue Taylor
Values and Vision
In order to achieve its vision of being the first choice College for a career-focused education, Accrington and Rossendale College aims to provide inspirational learning and teaching support, preparing its students for future careers. The college also seeks to have its graduates be an employers’ first choice through raising the standards of aspiration and achievement for its students.
Accrington and Rossendale College ensures that both staff and students receive equal treatment regardless of age, gender, race, or sexual orientation, and believes that all individuals should have access to education regardless of their economic background, cultural background, to even their state of health.
Ofsted
The college has excellent career guidance that enables its students to make informed decisions with regards to their careers and education. Learners at Accrington and Rossendale College are encouraged to develop both their interpersonal and and work-related skills which serves them well after they graduate. The college also meets the needs of the local community with regards to provisions for adult learners, and provides all its students with good support for a wide range of pastoral issues.
View Accrington and Rossendale College’s latest Ofsted report here
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