Service Delivery Manager - Kent
The Thinking Schools Academy Trust
Medway
- £35,053 - £42,341 per year
- Expired
- Job type:
- Full Time, Permanent
- Start date:
- ASAP
- Apply by:
- 9 February 2023
Job overview
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Service Delivery Manager - Kent
Location: The Thinking Schools Academy Trust, Chatham Hub
Working as part of the Trust's Operations Department, you will ensure effective operational relationships and engagement across The Thinking Schools Academy Trust including its academies and partners. This will encompass management of onsite . The successful candidate will also ensure ICT services are delivered in a cost effective and efficient manner which are aligned to the needs of the customer.
You will be expected to form key relationships with each customer and become an ambassador Information Technology (IT) service, responding to changes, and issues using best practices and to a high standard, complying with all legal requirements and Trust policies and principles, providing training and guidance to customers and technicians.
What you will need to succeed:
For further details please see the attached JD and person specification
- Leadership skills to coach and develop your team
- Strong communication skills to be able to communicate effectively with stakeholders at all levels
- Experience of forward planning to deliver tangible outcomes
- Strong customer service skills with a solution focused approach to your work
- Experience of troubleshooting to find solutions
- A full UK driver’s license is essential.
What you will get from The Thinking Schools Academy Trust:
- The opportunity to join a growing organisation during an extremely exciting time.
- Generous employer contribution to the Local Government Pension Scheme.
- An annual leave entitlement of 26 days, increasing to 30 after 5 years of service, we also honour Local Government Continuous Service.
- A fun, hardworking and welcoming team who enjoy supporting each other.
- Vast support network from senior leaders within the school and our Trust.
- Focus on staff wellbeing, including 24/7 Employee Assistance Programme, free flu vaccinations, eye care vouchers.
- TSTARS Staff Recognition Programme, including seasonal rewards for all staff.
Attached documents
About The Thinking Schools Academy Trust
As part of The Thinking Schools Academy Trust, we benefit from working cohesively as a family of schools for the benefit of our children, and for the adults who work here too. The Trust supports with planning, trips, events, CPD and much more to ensure that all of our teachers are fully supported, enabling them to ensure that they can deliver the best learning that we can offer. Our mission is to “transform life chances”; at The Thinking Schools Academy Trust we believe education has the power to change lives and children only have one chance to get this right. To ensure all our academies focus on our mission school leaders translated our mission to core values that would be demonstrated and evident in all our Academies:
Child First, Aspire, Challenge, Achieve
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