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Student Services Administrator

Melksham Oak Community SchoolMelksham, Wiltshire


Salary Grade: WHFNJC K

Salary Band: £18,933 - £20,092 pro rata pa

Location: Melksham Oak Community School

Contract Type: Term Time plus TD Days

Contract Term: Permanent

Closing Date: 26 September 2021

Interview Date: TBA

Hours: 25 per week, Monday to Friday

Start: ASAP

Note: Early application is encouraged as suitable candidates will be interviewed as and when they apply.  We reserve the right to close the vacancy early.

About the Opportunity

  • Do you love the idea of working in a school but would like a non-teaching or non-classroom based role?
  • Do you have fantastic administration skills and want to utilise your expertise within a busy but rewarding and supportive environment?
  • Maybe you already have a wealth of knowledge and experience in this field and you’re ready to join a Multi Academy Trust that can take your career to new levels?

If the above is ticking the boxes for you, read on and apply!

We are looking to recruit a driven, friendly, flexible and experienced administrator to join our school. You will be working with other administrative team members within our school but as part of the wider Business Services community across the Trust.

Your pivotal role in our school will include undertaking reception duties; answering the telephones/supporting with face to face queries of parents or visitors; providing routine clerical support; dealing with incoming or outgoing school correspondence and administering first aid and medication where and when required.

About You

We would like someone who feels passionate about providing fantastic customer service; who is efficient and organised, with excellent IT skills.

Do you have:

  • GCSE C+ or equivalent (in English particularly)
  • Experience in administrative work
  • Fantastic customer care experience
  • Strong working knowledge of Microsoft Office package including Outlook
  • Good numerical skills are desirable

We can assure you, you will never find this post dull; you will work within a supportive team, benefiting from working with children and watching their progress as they develop year on year. 

Full details and expectations of this exciting and varied role can be found on the attached job description.


We know that your role requires you to put a lot of time and effort into it and because of this we believe you should be rewarded. As a White Horse Federation employee you will have access to benefits listed below.

Some benefits are accessible by all staff irrespective of their contract type (T). Some are only eligible to permanent (P) employees following a successful probation period as noted:

  • Car Purchase scheme (P)
  • Reward Gateway discounts (P&T)
  • Discounted gym membership scheme (P&T)
  • Hire purchase Cycle to Work scheme (P)
  • Free and confidential advice, information and counselling service (P&T)
  • Excellent Pension scheme (P&T)

Why Work With Us

The White Horse Federation (TWHF) is a not-for-profit multi-academy trust that supports and sponsors many primary, secondary and special schools across Wiltshire, Gloucestershire, Swindon, Oxfordshire and Berkshire.

Its shared vision for excellence through partnership means it is also committed to keeping the best of what makes a local school great – in other words, the type of schools where TWHF colleagues would be proud to send their own children.

TWHF combines a relentless drive for academic excellence with a shared moral purpose and shared values, while ensuring that fun and happiness are a key attribute of each of its schools. TWHF believes that partnership-working with its schools, pupils and their parents, as well as the wider community, helps creates the best possible outcomes for all children.

TWHF empowers its colleagues through support, training and career opportunities to recruit and retain outstanding staff who are leaders in their field. That way TWHF can ensure that every student achieves their full potential, regardless of background, culture, heritage or ability.

TWHF recognises the benefit of having a diverse workforce and is committed to building a team which reflects diversity from the communities it serves. TWHF values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment; which at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010, TWHF welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.   If successful for this position you will be expected to apply for a disclosure from the Disclosure and Barring Service before appointment is confirmed.   References will be sought on shortlisted candidates before interview.

Supporting documents

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