Student Services Officer
Guildhouse School
London
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 19 January 2018
Job overview
Company CATS College offers a range of high school programmes for students from 14 years old, including GCSE’s A level and International Baccalaureate in the UK and High School Diploma in the USA. At the heart of our ethos is the recognition of the fact that everyone is different. Our personalised approach to learning ensures students achieve the best grade possible, and working in partnership, we help them prepare for and select the best degree programme at the best university to suit their personal strengths and career aspirations. CATS College is part of Cambridge Education Group, which, since 1952, has been delivering the highest quality academic, creative and English language programmes, preparing thousands of students to progress onto the world’s leading universities.
Job Overview
The main purpose of the Student Services team is to enhance the student, parent and agent experience and ensure the College are delivering excellent standards of customer service at all times. The team is a central point of contact within the College for all students, parents and agents (our customers) as well as internal stakeholders including Sales & Marketing and Admissions.
The team is also responsible for ensuring any prospective students, parents and visiting agents are given an exceptional welcome, including a tour of the College, and that their questions are answered accordingly. As the face of the College you are expected to communicate professionally, effectively and efficiently at all times within agreed turnaround times. You will contribute to the success of each student’s journey throughout their time at the College by means of exemplary support and attention to individual needs.
The role also has responsibility for ensuring compliance with the UKVI regulations for international students, working closely with the Compliance Officer.
To review full job description please visit our webiste: http://www.cambridgeeducationgroup.com/careers/vacancies,student-services-officer_695.htm
or email recruitment@catscollege.com
Cosing Date- 19/01/2018
Attached documents
About Guildhouse School
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GUILDHOUSE SCHOOL, LONDON
Located in Bloomsbury Square in the heart of London, Guildhouse School counts among its neighbours some of the world’s greatest centres of education, art, fashion, and finance.
The aim and vision of Guildhouse School is to be an immersive environment for ideas and creativity, where students are empowered to make a positive impact on our world – we create tomorrow’s change makers. We aim to give our students every opportunity to achieve the academic success to which they aspire. We aim to enable students to realise their goal of progressing to a university and the chance to pursue their career of choice.
The school is a co-educational independent day and boarding school catering mainly for international students aged 15+. We specialise in preparing students for university exams, including A Levels and the University Foundation Programme (UFP). We are the only school in Europe to host a Bloomberg Business Lab, complete with Bloomberg Terminals. There are approximately two hundred and thirty students on roll, class size average is nine across all programmes, and students take part in an extensive range of extra and co-curricular activities including leadership awards and national/international competitions.
The school was founded in 2011 under the name of “CATS College London”, joining CATS Cambridge and CATS Canterbury (founded in 1962) and joined by CATS Academy Boston in the US (in 2012). In October 2022 “CATS College London” rebranded to Guildhouse to better represent it's unique geography and educational offering as part of the CGS Global Schools Group.
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