Student Services Officer

Contract Type: Term Time to include TD Days plus 5 days 

Contract Term: Permanent

Closing Date: 7 November 2021

Interview Date: TBA

Hours: 37 pw, 8am - 4pm daily

Start: ASAP

Note: Early application is encouraged as suitable candidates will be interviewed as and when they apply.  We reserve the right to close the vacancy early.

About the Opportunity

 

• Are you an experienced school administrator looking to enhance your career and able to support administrators in your team?    
• Do you have fantastic customer service skills both written and verbal?   
• Are you passionate about education and have enthusiasm to promote your school?

If so, then we would really love to hear from you!

With exceptional customer care to all stakeholders, your primary focus will be to lead on and be responsible for the undertaking of administrative and organisational processes within the school, supervision of the admin assistant(s) and supporting with the promotion of school marketing.

We would like someone who can confidently provide administrative support to school staff as required and advised by the Principal and SLT. This is alongside ensuring that reception and general office administration is run in an efficient manner on a daily basis – so excellent communication and customer service care is essential.

About You

 

• NVQ Level 2, GCSE C or above (or equivalent) in English and Maths    
• General clerical/administrative work experience    
• Experience working in an office environment, preferably within a supervisory role
• Customer Care experience
• Strong working knowledge of Microsoft Office

We can assure you, you will never find this post dull; you will work within a supportive team, benefiting from working with children and watching their progress as they develop year on year. 

Full details of this amazing opportunity can be found on the supporting job description!

Benefits

We know that your role requires you to put a lot of time and effort into it and because of this we believe you should be rewarded. As a White Horse Federation employee you will have access to benefits listed below.

Some benefits are accessible by all staff irrespective of their contract type (T). Some are only eligible to permanent (P) employees following a successful probation period as noted:

 

• Car Purchase scheme (P)    
• Reward Gateway discounts (P&T)    
• Discounted gym membership scheme (P&T)    
• Hire purchase Cycle to Work scheme (P)    
• Free and confidential advice, information and counselling service (P&T)    
• Excellent Pension scheme (P&T)

Why Work With Us

The White Horse Federation (TWHF) is a not-for-profit multi-academy trust that supports and sponsors many primary, secondary and special schools across Wiltshire, Gloucestershire, Swindon, Oxfordshire and Berkshire.

Its shared vision for excellence through partnership means it is also committed to keeping the best of what makes a local school great – in other words, the type of schools where TWHF colleagues would be proud to send their own children.

TWHF combines a relentless drive for academic excellence with a shared moral purpose and shared values, while ensuring that fun and happiness are a key attribute of each of its schools. TWHF believes that partnership-working with its schools, pupils and their parents, as well as the wider community, helps creates the best possible outcomes for all children.

TWHF empowers its colleagues through support, training and career opportunities to recruit and retain outstanding staff who are leaders in their field. That way TWHF can ensure that every student achieves their full potential, regardless of background, culture, heritage or ability.

TWHF recognises the benefit of having a diverse workforce and is committed to building a team which reflects diversity from the communities it serves. TWHF values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment; which at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010, TWHF welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.   If successful for this position you will be expected to apply for a disclosure from the Disclosure and Barring Service before appointment is confirmed.   References will be sought on shortlisted candidates before interview.