Student Support Administrator
Carshalton College
SM5 2EJ
- £12,946.85 - £14,536.33 per year
- Quick apply
- Expired
- Salary:
- inclusive of London Allowance (FTE: £21,243 - £23,851 per annum)
- Job type:
- Part Time, Permanent
- Apply by:
- 22 July 2022
Job overview
Permanent, Part Time (0.7 / 25 hours per week)
Term Time Only (40 weeks per annum)
Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student orientated culture and puts students’ needs at the heart of everything it does.
The Student Support Administrator will provide responsive information and holistic, flexible support in the Student Support Centre, student communal areas and other sites where appropriate. You will act as a key triage point of referral in the Centre to ensure students are supported and signposted in a timely and appropriate manner. You will work closely with Student Engagement Advisers, the Service Head, students, staff, and external partners to support vulnerable students in achieving their full potential.
We’re looking for someone with a high standard of English language, as well as good written and verbal communication skills. You will have a high level of initiative, be able to work well under pressure and prioritise workload, demonstrating self-motivation at all times. You will have excellent organisation and administrative skills and be a proficient user of a variety of IT packages, including MS Office. Above all, you will have a strong customer focus, be highly approachable and have a calm and positive approach when it comes to communicating with the public and external partners.
This position is a cross-college position, working across Carshalton College and Merton College.
Closing date for the return of a complete online application form is 7th July 2022
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The benefits package includes generous annual leave, pension scheme, subsidised sports facilities and professional development and training.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
About Carshalton College
Carshalton College is a co-educational further education college based in Sutton. It is a non-denominational school.
The college has been an education provider for over 60 years. It is a major provider of full-time, part-time, apprenticeships, access, undergraduate and supported learning courses.
The college is situated in an environment surrounded by parks and ponds, but within a proximity of the towns of Sutton and Croydon. It is accessible from all areas of south London and its transport links also allow its students to be in the centre of London within 30 minutes.
In terms of facilities, the college has a health & fitness centre, a restaurant, a common room, a beauty salon, and a quiet contemplation room.
Principal
Peter Mayhew-Smith
Values and vision
The college prides itself on offering high quality vocational education at all levels in a friendly and supportive environment.
Ofsted
“Senior managers and governors have provided strong leadership leading to sustained improvement in rates of retention and achievement. Students achieve well in most subjects and at all levels. All students benefit from outstanding support during their programme and are well prepared for their destination when they have completed their courses. Students who are identified as at risk of underperforming are exceptionally well supported so that they remain on their courses.”
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