Term Time Only (40 weeks per annum), Full Time (36 hours per week)
The Student Services Division supports students at each stage of their journey from pre-entry to post exit. The Division has a student orientated culture and puts students’ needs at the heart of everything it does.
As a Student Support Assistant, you will provide comprehensive, responsive signposting and flexible support in the Student Support Centre, student communal areas and at other sites around a diverse range of pastoral issues. The post holder will act as a key triage point of referral in the Centre to ensure students are supported and signposted in a timely and appropriate manner. You will work in close liaison with students, staff and external organisations to support students in achieving their full potential by offering holistic information tailored to their needs.
The successful candidate will have a strong level of communication and customer service experience. They will assist students with financial support applications and check all eligibility criteria, including the assessment of household incomes in accordance with College policy.
You will be able to demonstrate the ability to follow data protection regulations and referral procedures accordingly in relation to student information. You will be able to work well independently and as part of a team and have excellent interpersonal skills to allow you to build rapport with a wide range of customers.
This position is based at Kingston College.
Closing date for the return of a complete online application form is 28th July 2019
Interviews to be held 2nd August 2019
South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The benefits package includes generous annual leave, pension scheme, subsidised sports facilities and professional development and training.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.