System Support Officer
Tameside College
Tameside
- £24,749 - £26,360 per year
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 18 October 2021
Job overview
Tameside College in Ashton-Under-Lyne Greater Manchester is a diverse and vibrant further education college that offers a wide range of course including A level and advanced level vocational study programmes, Apprenticeships and adult courses up to degree Level. We aim to give all our students an exceptional experience.
We believe in excellence and back that up with high expectations, a superb working environment (as part of the Vision Tameside £100 million+ accommodation strategy) and outstanding teaching. We also believe that attending college is about more than achieving a qualification, important though that is. This is why we aim to give learners every opportunity to develop their full potential in a supportive and friendly environment.
We require a skilled and highly motivated individual to join our IT Services team to provide 2nd and 3rd line IT support to both staff and students, diagnose hardware or software issues for Windows and server environments and configure, deploy, maintain, troubleshoot and support computer desktops, laptops, mobile phones and Avaya equipment.
Undertaking general housekeeping duties on College computer systems and installing and testing computer hardware/software and telecommunications equipment, you will run the IT Services Helpdesk when required and ensure that all computer rooms, equipment and materials are maintained in accordance with Health and Safety and COSHH regulations as appropriate.
We are looking for an individual with strong experience in an IT support role who can demonstrate skills in the following:
Windows Server administration 2012/16 including Active Directory
Microsoft Hyper V environment
Windows Desktop OS
Cisco switch infrastructure
Meraki wireless network infrastructure
Salto Access Systems
Networking
Avaya VOIP Telephone System
Microsoft Office 365 / SharePoint
About Tameside College
Tameside College is a coeducational further education establishment. It is situated in the town of Ashton-under-Lyne, in Lancashire. It gives students a range of qualifications to choose from. This includes BTEC, Apprenticeships and degrees. The college also manages and owns Clarendon Sixth Form College, Camp Street, Ashton under Lyne, Lancashire OL6 6DF.
Principal
Jackie Moores
Values and Vision
Tameside College aims to give every student a high-quality education with the help and support from teachers who specialise in specific subjects. The college allows students to gain the necessary skills to reach employment and gives financial help to those within the community. The aim of this is to improve the local economy. Every pupil is treated equally to others. The school believes students should be respectful and tolerant of others, no matter what background they come from. It values diversity and celebrates the achievements of every pupil. It also values professionalism, transparency and dedication to learning.
Ofsted report
“The college makes a very significant difference to learners’ lives, as the majority of learners come from challenging backgrounds; many learners develop strong work-related skills through a range of successful college-based initiatives which develop self-confidence and work-readiness; learners enjoy and take pride in studying at the college. Success rates are very high for apprentices and workplace learners. Support from staff helps learners to overcome barriers to learning; learners use of the virtual learning environment (VLE) well to consolidate learning and develop study and research skills. Teachers’ high levels of industrial experience and good links with employers enthuse and motivate learners."
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