Claire Lotriet

Deal with doomed devices by learning to tech the hit

Wasting half a day is one way to realise the futility of vainly hoping the tech experts are mistaken

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It was the Monday of the second week of the Easter holidays that it happened. When I woke up, everything had changed: my iPhone, which had been charging overnight, got stuck in something called Recovery Mode. The screen was blank and I was instructed to go to the support website.

Before panicking, I took the advice that I’ve dished out more times than I care to remember: if in doubt, turn it off and on again...nope, nothing.

To cut a long story short, I spent the best part of the next six hours trawling forums for advice, speaking to an advisor on online chat and downloading new multiple ...

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