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Misdirection can send staff on a wild-goose chase

To help teachers better understand a child with SEND, make sure your communication skills are up to scratch, says Nancy Gedge

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I am not the best person at giving directions. I once unintentionally sent some poor people on a five-mile circular trip through the countryside; they refrained from asking my advice again the second time they passed me.

It’s not just the left and right thing (my husband has taken to asking me whether I mean the real left or my left, just to be sure) but also, when describing landmarks, there is so much that is down to interpretation. The “big tree” could mean anything from an overgrown Christmas tree to a majestic oak. The “house with the blue door” isn’t much use as a means of identification ...

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